LPN or RN

Limitless Male Medical Clinic; Flint (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salaries and benefits

Growth opportunities and development

PTO accrual

Health, Vision, and Dental with HSA &F

Employee appreciation and recognition

401K option

Limitless male clothing discounts

Company paid LTD & employee life

Employee discounts on treatments,Supps

Job summary

Limitless Male Medical Clinic in Michigan is seeking a Medical Support Specialist to provide patient-centered clinical support and ensure accurate documentation. You will assist patients, help with procedures, monitor vitals, and keep the clinic running smoothly with a team-first approach.

The role emphasizes compassionate communication, adherence to safety standards, and proactive collaboration with providers and front-office staff to deliver an exceptional patient experience.

Qualifications

• Relevant certification (Medication Aide, Phlebotomy, Nursing, or Paramedic per state requirements).
• Fast-paced environment with strong clinical and interpersonal skills.
• Customer service excellence and meticulous attention to detail are required.

Responsibilities

• Assist patients to exam rooms and obtain accurate vitals.
• Perform treatments and assist with procedures as directed by the Provider.
• Support patient check-in, check-out, and scheduling to maintain clinic flow.
• Maintain accurate charting and documentation in the EHR system.
• Collaborate with Providers and clinic staff to deliver seamless patient care.
• Educate patients on procedures, next steps, and care expectations.

Skills

Multi-tasking

Customer Service

Problem-Solving

Attention to Detail

Interpersonal Skills

Job description

About Limitless Male MedicalLimitless Male Medical Clinic is a leader in men’s health optimization, focused on helping patients look, feel, and perform at their best. Through personalized care, innovative therapies, and a high-touch patient experience, we empower men to take control of their health and achieve long-term results. Our approach—The Limitless Way—is where Performance Meets Care, delivered through excellence, empathy, and expertise. Our shared objective is the patient experience. Every action, interaction, and decision should support that outcome.DescriptionJOB TITLE: Medical Support SpecialistEMPLOYER: Limitless Male MedicalDEPARTMENT: Medical OperationsREPORTS TO: Operations ManagerAbout Limitless Male MedicalLimitless Male Medical Clinic is a leader in men’s health optimization, focused on helping patients look, feel, and perform at their best. Through personalized care, innovative therapies, and a high-touch patient experience, we empower men to take control of their health and achieve long-term results. Our approach—The Limitless Way—is where Performance Meets Care, delivered through excellence, empathy, and expertise. Our shared objective is the patient experience. Every action, interaction, and decision should support that outcome.Position SummaryThe Medical Support Specialist (MSS) plays a vital role in delivering safe, efficient, and patient-centered clinical support. Reinforcing patient confidence, supporting clinical accuracy, and ensuring a seamless experience throughout the visit. This position ensures that every patient interaction reflects the Limitless Way Patient Experience through accurate clinical execution, compassionate care, and strong collaboration with the care team. This role requires flexibility, adaptability, and a team-first mindset. All team members are expected to support clinic operations and patient needs as they arise, within the scope of their role and licensure.THE LIMITLESS WAY IN ACTION

• Excellence: Deliver precise, high-quality clinical support
• Empowerment: Help patients feel comfortable and informed during care
• Expertise: Perform clinical tasks with accuracy and professionalism
• Efficiency: Support smooth clinic flow and minimize delays
• Empathy: Provide respectful, supportive care in every interaction

Primary ResponsibilitiesPatient Care & Clinical Support

• Assist patients to exam rooms and obtain accurate vitals
• Perform treatments and administer medications as directed by the Provider
• Assist with procedures including lab work and specialty treatment
• Assist with patient check-in, check-out, and scheduling support as needed to maintain clinic flow
• Support front office or administrative tasks when clinic demand requires

Patient Communication & Experience

• Build rapport and provide reassurance during patient interactions
• Communicate clearly about procedures and next steps
• Support a comfortable, respectful, and professional environment
• Educate patients at a high level on treatment processes, next steps, and general expectations (within scope)
• Reinforce patient understanding of their care journey and support follow-up questions appropriately
• Build rapport with patients to create a comfortable, trusting clinical environment
• Engage with patients regarding their experience and support continuity of care

Clinical Accuracy & Documentation

• Ensure accurate, timely charting and documentation
• Follow all protocols for medication administration and lab processing
• Maintain compliance with clinical standards and safety practices

Clinic Flow & Team Support

• Support efficient patient flow and minimize wait times
• Collaborate with Providers, PRCs, and PEMs for seamless care delivery
• Assist with clinic readiness, stocking, and organization
• Step in to support other roles as needed to maintain patient flow and clinic efficiency
• Assist with cross-functional tasks (within scope of training and licensure) to support team success
• Contribute to a collaborative, team-first environment where patient needs come first

LIMITLESS WAY STAFF EXPECTATIONSAt Limitless, every team member is responsible for the full patient experience—not just their individual role. Team members are expected to step in and support clinic operations as needed to ensure patients are cared for promptly and professionally. This may include assisting with check-in, rooming patients, preparing rooms, supporting clinical staff, or helping maintain clinic flow—within the scope of their training and licensure. A team-first mindset is essential. We operate with a shared objective: delivering exceptional patient experience at every step.

• Take responsibility for each patient interaction and clinical task
• Communicate clearly and support patients with confidence and professionalism
• Work collaboratively with the care team to ensure a seamless experience
• Maintain a positive, patient-first mindset in a fast-paced environment

RequirementsQUALIFICATIONS

• Relevant certification (Medication Aide, Phlebotomy, Nursing, or Paramedic per state requirements)
• Multi-tasking & Efficiency: Ability to work in a fast-paced environment.
• Customer Service Excellence: Providing compassionate and professional patient interactions.
• Problem-Solving: Ability to think quickly and resolve patient concerns.
• Strong clinical and interpersonal skills
• Attention to detail and commitment to accuracy

What Success Looks Like In This Role

• Patients feel comfortable, respected, and confident during clinical interactions
• Clinical tasks are completed accurately, safely, and efficiently
• Documentation is timely, precise, and compliant
• Clinic flow is supported with minimal delays
• Team members can rely on you for consistent, high-quality support

This description is not exhaustive and may be adjusted as business needs evolve.Benefits

• Competitive salaries and benefits
• Opportunities for growth and development
• PTO accrual
• Health, Vision, and Dental Available with HSA & FSA options
• Employee appreciation and recognition
• 401K option
• Limitless male clothing discounts
• Company paid LTD & employee life insurance
• Employee discounts on treatments, supplements and products