Low Voltage Technician (Job ID 3021203)

ADT Security Services; West Palm Beach (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle provided

Disability and life insurance

Paid time off

Well-being programs

Flexible work schedule

Job summary

ADT Security Services is seeking a field technician to install and service low-voltage systems in customer homes and businesses around West Palm Beach. You will handle wiring, testing, and configuration to ensure reliable operation.

You’ll educate customers, maintain safety, and coordinate with dispatch. A high school diploma and a valid driver’s license are required; willingness to work evenings, weekends, and holidays is essential.

ADT offers competitive benefits and a company vehicle.

Qualifications

• Tech-savvy and detail-oriented professionals who work independently.
• Strong troubleshooting skills with a customer-first approach.
• Self-directed with solid time management.
• Ability to operate a company fleet vehicle safely.
• Proficiency with computer hardware, software, and network diagnostics.
• Willing to work evenings, weekends, and holidays as needed.

Responsibilities

• Install low-voltage wiring and mount devices per site layouts.
• Perform site assessments, system testing, and verify connections.
• Troubleshoot issues and flag defective materials affecting service.
• Educate customers on system features and basic troubleshooting.
• Maintain a safe, clean workspace and follow safety protocols.

Skills

Tech troubleshooting

Hardware/Software/Network diagnostics

Driver's license (clean record)

Operate company vehicle safely

Time management

Evenings/weekends/holidays flexibility

Self-directed

Education

High school diploma or equivalent

Job description

Company Overview

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck.

What you should know about our team

Our Field Operations team is the hands‑on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country.

What you will do

You’ll play a critical role in delivering exceptional customer experiences through the installation and support of advanced low‑voltage systems (under 50V). You’ll work hands‑on in customer homes, ensuring systems are installed, tested, and configured for optimal performance and reliability. You’ll be at the forefront of building customer trust through quality workmanship, technical expertise, and clear communication. You will:

• Install low‑voltage wiring and mount devices according to site layouts and routing plans
• Perform site assessments, system testing, and verify connections including monitoring center communication
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality
• Educate customers on system features, usage, and basic troubleshooting
• Maintain a safe, clean workspace and follow all safety protocols

What you need to be successful

We’re looking for tech‑savvy, detail‑oriented professionals who enjoy working independently, solving problems, and making a direct impact on customer satisfaction.

• High school diploma or equivalent
• Valid driver’s license with a clean driving record (additional licensing may be required by location)
• Ability to work evenings, weekends, and holidays as needed
• Proficiency with computer hardware, software, and network diagnostics
• Ability to safely operate a company fleet vehicle
• Strong troubleshooting skills and customer‑first communication style
• Self‑directed with solid time management in a fast‑paced environment

What will set you apart

• Prior field technical training is preferred.

How ADT invests in you: Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Company vehicle provided
• Short‑ and long‑term disability, life insurance, and well‑being programs
• Paid time off
• Culture of professional development and career growth opportunities
• Flexible work schedule to accommodate you and your customers’ needs
• Click here to view our full benefit offerings.

Why you’ll love working here

• We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
• We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
• We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
• We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

Equal Employment Opportunity

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.