Low Voltage Structure Cabling Technician

SuperHero Fire Protection, LLC; Winston-Salem (NC); On-site; USD 52,000 - 75,000; Full time

Job summary

SuperHero Fire Protection, LLC is seeking a Low Voltage Structured Cabling Technician to independently install, maintain, and troubleshoot copper and fiber optic cabling infrastructure. The role requires wiring, termination, testing, and documentation to industry standards with minimal supervision.

Responsibilities include leading cabling projects, coordinating site logistics, ensuring safety and quality, and mentoring junior technicians while collaborating with project managers to complete work

Qualifications

• 2+ years hands-on IT cabling installation and maintenance.
• Experience with copper and fiber optic systems.
• Ability to lead projects and coordinate site logistics.
• Commitment to safety and quality standards.

Responsibilities

• Own and execute cabling installation projects.
• Troubleshoot and diagnose network cabling issues.
• Maintain QA and safety compliance.
• Document reports and progress.
• Coordinate with project managers and senior techs.
• Lead junior technicians.

Skills

Copper cabling

Fiber optics

Cable pulling

Project leadership

Troubleshooting

Safety compliance

Documentation

Site coordination

Rack installation

Education

BICSI certification preferred

NC Driver's License

Tools

Rack installation

Patch panels

Fiber enclosures

Network switches

Job description

Description

Position Summary

The Low Voltage Structured Cabling Technician is responsible for independently installing, maintaining, and troubleshooting complex cabling infrastructure, including both copper and fiber optic systems. This role demands an in-depth understanding of network cabling systems, including termination, testing, and installation to industry standards. This role ensures all aspects of installation and maintenance of network hardware infrastructure are executed with precision and in compliance with safety and quality standards with minimal supervision.

Essential Roles and Responsibilities

Telecommunications and Network System Installation & Maintenance

• Project Ownership & Execution
• System Troubleshooting & Diagnostics
• Quality Assurance & Compliance
• Documentation & Reporting
• Safety & Organizational Standards

Experience

2+ years of hands-on experience in the installation, maintenance, and troubleshooting of IT systems, including both copper and fiber optic networks.

• Proven expertise in cabling and infrastructure, including experience with cable pulling, dressing, labeling, termination, and testing for both copper and fiber optic systems.
• Experience managing and leading projects independently from start to finish, including coordinating site logistics, scheduling, and ensuring projects are completed on time and within budget.

Additional Responsibilities

Lead the installation, maintenance, and troubleshooting of copper and fiber optic cabling for telecommunications systems across a variety of environments, including commercial, industrial, and enterprise-level sites.

• Independently perform all aspects of cabling systems, including cable pulling, dressing, labeling, termination, and testing, ensuring the highest standards of quality and compliance.
• Install and configure IT hardware, such as racks, patch panels, backboards, firewalls, network switches, fiber enclosures and various low voltage hardware components, with expertise in both copper and fiber optic networks.
• Troubleshoot and resolve complex system issues independently, performing site assessments and diagnostics as needed.
• Provide leadership and technical guidance to junior technicians, ensuring adherence to company processes, safety standards, and project timelines.
• Take ownership of project planning, execution, and completion, including managing site logistics, client communications, and scheduling.
• Maintain a safe and organized work environment, adhering strictly to company policies, industry regulations, and best practices.
• Ensure the integrity and performance of telecommunications systems by regularly performing preventive maintenance and inspections.
• Collaborate with project managers, coordinators and other senior technicians to ensure seamless execution of larger-scale projects.
• Properly checking tools, materials, and equipment in and out of inventory; ensuring all items are tracked, accounted for, and maintained in good working condition to support job readiness and reduce loss or delays.

Skills and Abilities

Extensive experience in the installation, maintenance, and troubleshooting of copper and fiber optic cabling systems, including a deep understanding of industry standards for cable pulling, dressing, termination, and testing.

• Proven ability to independently manage complex projects from start to finish, with minimal supervision.
• Expertise in the installation of IT hardware, including backboards, racks, patch panels, fiber enclosures, and network infrastructure.
• Advanced troubleshooting and problem-solving skills, with the ability to quickly assess and resolve complex system issues.
• Proficient in reading and interpreting technical documentation, blueprints, and system diagrams.
• Ability to perform physically demanding tasks, including lifting over 50 lbs., climbing ladders, working in confined spaces, and standing for extended periods.
• In-depth knowledge of safety standards and protocols, with the ability to implement them on-site and ensure team compliance.
• Proficient with Microsoft Office Applications
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality

Certifications and Licenses

BICSI (Building Industry Consulting Service International) preferred .

• Valid NC Driver's License required.