Low Voltage / Power Limited Technician

VORTEX INDUSTRIES, LLC; Eden Prairie (MN); On-site; USD 52,000 - 72,000; Full time

Job summary

Vortex Doors in Eden Prairie, MN is seeking a Low Voltage Service Technician to install, repair, and maintain commercial and industrial doors and related hardware. The role is suitable for candidates with door experience or low voltage electrical background.

You will diagnose issues, ensure safety standards, and provide clear reports and customer communication. A valid driver's license and physical ability to lift up to 50 pounds are required.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in the commercial door service industry is a plus.
• Knowledge of various door types, brands, and hardware is a plus.
• Ability to use hand and power tools effectively.
• Excellent problem-solving and troubleshooting skills.
• Proficiency in reading a tape measure for precise measurements.
• Good communication and customer service skills.
• Knowledge of safety regulations and adherence to safety protocols.
• Valid drivers license with a clean driving record.
• Physical ability to lift up to 50 pounds.

Responsibilities

• Install and repair a variety of commercial doors and hardware.
• Diagnose and repair door-related issues including springs, hinges, locks, and electrical components.
• Install and configure door hardware such as locks, handles, closers, and access control systems.
• Ensure safety and code compliance for all installations.
• Provide excellent customer service and explain repair processes.
• Maintain records of service visits, repairs, and installations.

Skills

Mechanical aptitude

Problem solving

Communication skills

Tool proficiency

Reading tape measure

Mathematical ability

Valid drivers license

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Tape measure

Job description

Description

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a Low Voltage Service Technicians to join our team of door industry professionals. We are considering applicants with door experience or with low voltage electrical experience!

As an Service Technician, you will play a crucial role in installing, repairing, and maintaining various types of doors and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs.

Key Responsibilities:

• Door Installation: Install and repair a variety of commercial doors using appropriate tools and equipment.
• Repairs and Maintenance: Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components.
• Hardware Installation: Install and configure door hardware, such as locks, handles, closers, and access control systems.
• Safety Compliance: Ensure that all installed doors meet safety and building code regulations and standards.
• Customer Service: Provide excellent customer service by addressing client inquiries, explaining repair processes, and offering solutions to door-related problems.
• Documentation: Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Troubleshooting: Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Quality Assurance: Perform quality checks on installations and repairs to ensure they meet company standards.

Great Reasons to Work at Vortex:

• Industry-Best Training.
• Commercial/Retail door opening, hardware, and storefront glazing training.
• Manual operated doors and dock equipment training for Industrial openings.
• Hollow metal door, frame, and hardware training.
• Strong Safety Culture.
• Positive Work Environment.
• Recognitions and Rewards.
• Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO.
• Company provided uniforms and an annual boot allowance.

Work Schedule:

• Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday with potential overtime and on-call hours.

Requirements

• High school diploma or equivalent.
• 2+ years’ experience in the commercial door service industry is a plus.
• Knowledge of various door types, brands, and hardware is a plus.
• Ability to use hand and power tools effectively.
• Excellent problem-solving and troubleshooting skills.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Good communication and customer service skills.
• Attention to detail and a commitment to quality workmanship.
• Knowledge of safety regulations and adherence to safety protocols.
• Valid driver's license with a clean driving record
• Physical ability to lift up to 50 pounds.
• Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
• Additional ongoing training provided.