Lounge Operations Leader in Training

Town Pump Company; Helena (MT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Flex Spending

paid time off

Education reimbursement

Job summary

Town Pump Inc. in Helena, MT seeks a motivated Lounge Manager in Training to lead day-to-day lounge operations, deliver exceptional guest service, and supervise staff to meet casino standards.

The role emphasizes safety, accountability, and teamwork in a dynamic hospitality setting, with responsibilities in planning, staffing, and inventory control, while ensuring compliance with company policies.

Qualifications

• Experience in high-volume hospitality or casino lounge environments.
• Ability to supervise and develop staff while ensuring service standards.

Responsibilities

• Oversee lounge operations and guest service at your location.
• Make supervisory decisions aligned with casino standards, policies and procedures.
• Lead planning, budgeting, and promotions to increase sales and margins.
• Hire, train, and supervise floor runners, bartenders, bookkeepers, and managers in training.
• Ensure security of assets and proper use of surveillance equipment.

Skills

Customer service

Leadership

Teamwork

Hiring & training

Scheduling

Budget awareness

Tools

SmartSheet

Job description

Town Pump Inc. in Helena, MT seeks a motivated Lounge Manager in Training to lead day-to-day lounge operations, deliver exceptional guest service, and supervise staff to meet casino standards.

The role emphasizes safety, accountability, and teamwork in a dynamic hospitality setting, with responsibilities in planning, staffing, and inventory control, while ensuring compliance with company policies.