Lounge Attendant - Monday to Friday, No Weekends!

Guest Services; Washington (District of Columbia); On-site; USD 28,000 - 33,000; Full time

Job summary

Guest Services is seeking a Barista to brew coffee, tea, and other beverages while delivering excellent customer care. You will greet guests, take orders, and prepare drinks in a fast-paced setting with accurate cash handling and receipts.

Responsibilities include maintaining cleanliness, stocking supplies, and following safety guidelines. This role requires on-site work in Washington, DC area and strong customer service skills.

Qualifications

• Experience delivering friendly customer service in fast-paced environments.
• Basic math skills for cash handling and making change.
• Ability to recognize issues and relay to management.

Responsibilities

• Greet guests and take beverage orders.
• Identify items and calculate costs; operate cash register.
• Prepare drinks and deliver to customers.
• Process receipts and handle refunds accurately.
• Keep work area clean and stocked; ensure safety practices.

Skills

Customer service

Cash handling

Sanitation

Problem reporting

Education

High School Diploma/GED optional

Tools

POS system

Coffee equipment

Job description

Compensation Amount:22.00 USD Hourly

Job Summary

The Barista brews coffee, tea, and other specialty drinks while providing excellent customer care.

ESSENTIAL FUNCTIONS

• Greet guests in a polite, positive manner; and take beverage orders.
• Identify items and corresponding cost of items and tabulate bills using cash register, calculator, or other price equipment.
• Prepare requested drink and deliver to customer.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Maintain cash register and contents within.
• Turn in cash drawer and sales reconciliation at shifts' end.
• Smile and greet customers entering unit; answer customers' questions, and provide information on company policies. Thank each customer.
• Maintain clean and orderly work area; stock and maintain area with various supplies.
• Serve other items as per unit guidelines.
• Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong sanitation habits.
• Mathematic skills.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day.
• Climbing steps regularly.
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in fast-paced environment.
• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

• Coffee equipment- grinders, brewers, espresso machines, etc.
• Touch-screen computer or register/POS system.
• Credit card machine.

COMPANY OVERVIEW

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.