LOUNGE ATTENDANT (FULL TIME)

Compass Group USA; Newark (NJ); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Free meals

Uniforms provided

Laundering service

Health and wellness programs

Retirement plan

Discount marketplace

Job summary

Compass Group USA is seeking a full-time Lounge Attendant for the UA Newark Polaris-United Polaris Lounge in Newark, NJ. The role centers on creating a warm, welcoming, and professional atmosphere for guests and staff, assisting visitors and coordinating transportation as needed.

The position requires prior client service experience and open availability to work varied hours, including nights and weekends. The pay rate is $23.65 per hour, with benefits and opportunities within a

Qualifications

• Experience in a client service / reception position.
• Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook).
• Effective verbal and listening communication skills.
• Able to navigate to/from various locations throughout the facility.
• Able to multi-task and work at a fast pace.
• Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patients.
• May be required to complete and successfully pass a company provided CPR or BLS class.

Responsibilities

• Welcomes and acknowledges all guests.
• Anticipates and addresses guests’ needs.
• Assists guests in all guest service matters including concierge requests.
• Escorts all high touch clients to their meeting destinations.
• Promotes team work and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with others, and support team to reach common goals.
• Ensures front desk work area is kept clean and in an orderly state at all times.
• Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit.
• Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required.
• Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift.
• Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements.
• Performs other duties as assigned.

Skills

Client service

MS Office

Verbal communication

Mobility

CPR/BLS

Job description

• We are hiring immediately for a full time LOUNGE ATTENDANT position.
• Location: UA Newark Polaris-United Polaris Lounge. Newark, NJ 07114 Note: online applications accepted only.
• Schedule: Full Time Schedule: Open availability a must. Hours and Days vary. More details upon interview.
• Requirement: Prior experience a must.
  *Internal Employee Referral Bonus Available
• Fixed Pay Rate: $23.65 per hour

Free meals, uniforms and laundering service available at select locations.

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Responsible for establishing a warm, welcoming, and professional atmosphere for all clients, recruits, customers and employees. The lobby attendant will assist with helping visitors and patients find their way around the hospital, coordinate transportation, and act as a liaison to the hospital staff.

Essential Duties and Responsibilities:

• Welcomes and acknowledges all guests.
• Anticipates and addresses guests’ needs.
• Assists guests in all guest service matters including concierge requests.
• Escorts all high touch clients to their meeting destinations.
• Promotes team work and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with others, and support team to reach common goals.
• Ensures front desk work area is kept clean and in an orderly state at all times.
• Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit.
• Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required.
• Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift.
• Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements.
• Performs other duties as assigned.

Qualifications:

• Experience in a client service / reception position.
• Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook).
• Effective verbal and listening communication skills.
• Able to navigate to/from various locations throughout the facility.
• Able to multi-task and work at a fast pace.
• Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patients.
• May be required to complete and successfully pass a company provided CPR or BLS class.

Working Conditions:
Some exposure to elevated degrees of high heat, noise, dust, dirt and/or areas requiring infection control. Requires meeting deadlines for completion of work on a daily basis. Must be able to work all hours, including weekends and nights, as necessary, in order to maintain facility at the appropriate and safe level.

Associates at FLIK are offered many fantastic benefits.

Both full-time and part-time positions offer the followingbenefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Flik maintains a drug‑free workplace.

Nearest Major Market: Newark
Nearest Secondary Market: New York City
Job Segment: Front Desk, Food Service, Activities, Administrative, Hospitality