Lot Attendant

VPNE Parking Solutions LLC; Los Angeles (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

VPNE Parking Solutions LLC is seeking a Lot Attendant to deliver exceptional guest experiences while ensuring safety and a welcoming environment. You will interact with guests, maintain cleanliness, and monitor for security concerns in both indoor and outdoor locations.

The role emphasizes eye contact, smiles, and following company language to assist guests efficiently across weather conditions. Entry-level position requiring a High School diploma and English proficiency.

Qualifications

• High School Diploma or GED required.
• Entry-level position with basic customer service focus.
• Proficient in English, written and spoken.

Responsibilities

• Make exceptional guest experiences the priority in every interaction.
• Contribute to a safe environment for all guests and employees.
• Maintain a ready-to-serve posture that is welcoming to guests
• Make eye contact and smile to all guests to acknowledge them.
• Prioritize assisting guests before other tasks.
• Work efficiently, without rushing, to assist guests
• Use VPNE-preferred word choices while speaking with guests.
• Monitor the parking lot for signs of suspicious activity or security breaches and report incidents.
• Maintain cleanliness: ensure parking lot is clean and debris-free, including picking up litter and emptying trash cans.

Skills

Customer relations

Organization

Problem solving

Education

High School Diploma/GED

Job description

Position Summary

The role of the Lot Attendant is to complete the customer interaction pleasantly and courteously while ensuring safety. They are key players in delivering exceptional customer service.

Responsibilities

• Make exceptional guest experiences the priority in every interaction.
• Per company and site-specific guidelines, contribute to a safe environment for all guests and employees.
• Maintaining a ready-to-serve posture that is welcoming to guests
• Make eye contact and smile to all guests to acknowledge them.
• Prioritize assisting guests before other tasks.
• Working efficiently, without rushing, to assist guests
• Use VPNE-preferred word choices while speaking with guests.
• A lot attendant must monitor the parking lot for any signs of a suspicious activity or security breaches. They must also report any incidents to the appropriate authorities.
• Maintaining cleanliness: A lot attendant must ensure the parking lot is clean and debris-free, including picking up litter and emptying trash cans.

Years of Experience: Entry Level

Language Skills: Proficient in English, both verbally and written

Education Requirements: High School Diploma/GED

Requirements:

• Ability to effectively maneuver around various locations inside and outside while engaging in bending, prolonged standing, running, and prolonged sitting in all weather conditions.
• Ability to receive medical and security clearance for one or more locations
• Possess the manual dexterity to operate essential garage equipment, including pay-on-foot machines and garage barriers.
• Strong sense of customer service
• Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
• Be at least 18 years of age.
• Be able and willing to smile during every customer interaction.
• Maintain uniform standards while around the job-site.

Skills

• Ability to create relationships with customers.
• Organization
• Strong problem-solving abilities