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The Home Depot in Soquel, California, is seeking a Lot Associate to assist customers with loading vehicles and maintaining the store entrance. This role is crucial for customer service, as the Lot Associate is often the first and last point of contact for customers.
Applicants must possess excellent communication skills and a strong commitment to customer satisfaction. Responsibilities include ensuring sufficient carts are available near the entrance and performing direct interactions with customers.
Job Description
Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.