Lot Associate

The Home Depot; Provo (UT); On-site; USD 17,000 - 21,000; Full time

Job summary

A leading home improvement retailer in Provo, Utah, is looking for a Lot Associate. This role involves assisting customers with loading their vehicles, maintaining the store entrance, and ensuring a sufficient quantity of carts is available. Excellent customer service skills are crucial, as Lot Associates are often the first and last points of contact for customers. The position offers an opportunity to enhance customer interactions and support store operations.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance.
• Interact with associates and customers.
• Provide excellent customer service as the first and last associate seen.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Skills

Customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.