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The Home Depot Lot Associate role involves helping customers load their vehicles, maintaining the entrance area and keeping carts stocked for easy access. You are often the first and last associate customers interact with, so friendly, proactive customer service is essential in a fast-paced retail setting.
Responsibilities include assisting with loading, monitoring cart supply near the entrance, guiding customers to parking, and collaborating with team members to maintain smooth store flow
Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.