Lot Associate

The Home Depot; Orange (CA); On-site; USD 20,664 - 24,796; Full time

Job summary

The Home Depot in Orange, CA seeks a Lot Associate to assist customers with loading their vehicles and to monitor and maintain the store entrance and cart supply. You will be the first and last point of contact for customers, making customer service a central part of the role.

Strong customer service skills and the ability to interact professionally with customers and other associates are essential, along with the ability to stand for long periods and perform physical tasks.

Qualifications

• Customer service skills required.
• Ability to interact professionally with customers and associates.
• Willingness to stand for long periods and perform physical tasks.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the store entrance and cart availability near the entrance.
• Help keep entrance area clean and safe for customers and staff.

Skills

Customer service

Communication

Teamwork

Job description

Job Description

Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.