Lot Associate

The Home Depot; Nashville (TN); On-site; USD 16,531 - 20,664; Full time

Job summary

A major home improvement retailer is seeking a Lot Associate in Nashville, Tennessee. The role involves assisting customers with loading their vehicles, maintaining the entrance of the store, and ensuring a sufficient number of carts are available. Excellent customer service skills are essential, as this position represents the first and last point of contact for customers. Join a dynamic team that values providing top-quality service to shoppers.

Qualifications

• Ability to provide excellent customer service.
• Experience with direct customer interactions.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the store entrance.
• Maintain a sufficient quantity of carts.

Skills

Customer service skills

Job description

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.