Lot Associate

The Home Depot; Mechanicsburg (Cumberland County); On-site; USD 28,000 - 35,000; Full time

Job summary

The Home Depot in Mechanicsburg, Cumberland County is looking for Lot Associates to assist customers with loading their vehicles and to maintain the store's entrance area. This role is crucial as it involves direct interaction with customers, ensuring excellent customer service throughout their shopping experience.

Responsibilities include monitoring cart availability and assisting customers promptly as they arrive or leave the store. Strong customer service skills are necessary for this position.

Qualifications

• Excellent customer service skills required.
• Ability to interact with customers and associates.
• Experience in a customer-facing role is a plus.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain entrance area of the store.
• Ensure sufficient quantity of carts near the entrance.

Job description

Job Description

Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.