Lot Associate

The Home Depot; Los Angeles (CA); Sur place; USD 20 664 - 27 552; Plein temps

Résumé du poste

A leading home improvement retailer in California is seeking a Lot Associate to enhance customer experience. The role involves assisting customers with loading their vehicles, ensuring the store entrance is well-maintained, and monitoring cart availability. Exceptional customer service skills are essential, as the Lot Associate will be among the first and last associates customers interact with. Join a dynamic team focused on providing top-notch service and support to our customers.

Qualifications

• Excellent customer service skills are required.

Responsabilités

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with associates and customers.
• Provide excellent customer service as they enter or leave the store.
• Direct customer interaction is frequently required.

Connaissances

Customer service skills

Description du poste

Overview

Lot Associates assist customers with the loading of their vehicles and monitor and maintain the entrance of the store. They also are responsible for maintaining a sufficient quantity of carts near the entrance. This position interacts with Home Depot associates and customers. Customer service plays a vital role as Lot Associates are often the first and last associates customers encounter.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with Home Depot associates and customers.
• Provide excellent customer service as the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store.
• Direct customer interaction is frequently required for some positions and excellent customer service skills are required.

Qualifications

• Excellent customer service skills are required.