Loss Prevention & Guest Experience Leader

Ross Stores; North Palm Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Ross Stores is hiring for a General Purpose role in North Palm Beach, Florida. The position requires providing excellent customer service, monitoring for theft, and training staff on loss prevention. The ideal candidate will possess strong communication and conflict resolution skills, have experience in retail supervision, and preferably hold a security guard license. The role emphasizes maintaining a safe environment and a professional appearance while fostering team collaboration. Full-time commitment preferred with physical activity key to the role.

Qualifications

• One year retail supervisor experience or similar training preferred.
• Ability to work effectively in a fast-paced environment.
• Active security guard license preferred.

Responsibilities

• Provides excellent customer service by greeting customers.
• Monitors entrances and sales floor for suspicious behavior.
• Trains associates on shortage reduction initiatives.

Skills

Customer service

Conflict resolution

Communication skills

Loss prevention

Retail supervision

Education

High school education or equivalent

AA degree

Job description

Ross Stores is hiring for a General Purpose role in North Palm Beach, Florida. The position requires providing excellent customer service, monitoring for theft, and training staff on loss prevention. The ideal candidate will possess strong communication and conflict resolution skills, have experience in retail supervision, and preferably hold a security guard license. The role emphasizes maintaining a safe environment and a professional appearance while fostering team collaboration. Full-time commitment preferred with physical activity key to the role.