Loss Prevention Fraud Analyst

US Bank

United States

On-site

USD 28,000 - 34,000

Full time

4 days ago
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Benefits offered by this job

Healthcare (medical, dental, vision)
401(k) and employer-funded retirement
Paid vacation 2–5 weeks
Up to 11 paid holidays
Disability programs

Job summary

U.S. Bank in Spokane, WA is seeking a Fraud Monitoring Specialist to detect fraudulent transactions, secure accounts, and coordinate with merchants to resolve issues. The role requires a high school diploma and 3–5 years of related experience, plus strong communication and MS Office skills.

Training is provided and the schedule runs 8am–4pm ET, Monday–Friday. The position emphasizes loss mitigation experience and precise handling of sensitive information, with comprehensive benefits and a

Qualifications

  • High school diploma or equivalent required.
  • Typically three to five years of related work experience.
  • Ability to interpret technical and administrative instructions.

Responsibilities

  • Monitors account activity to identify fraudulent financial transactions.
  • Secures accounts to prevent losses and validates charge authorizations.
  • Works with merchants to resolve customer service issues or fraud.
  • Maintains merchant processing statistics and records.

Skills

Fraud detection
Loss mitigation
Verbal and written communication
MS Office proficiency
Technical certificate (business/comps)

Education

High school diploma or equivalent
Technical certificate in business or computer science

Tools

Microsoft Office
Fraud management systems

Job description

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description
  • Monitors account activity to identify fraudulent financial transactions and violations.
  • Secures accounts to prevent losses.
  • Works with internal departments to validate that charges are authorized.
  • Works with merchants to resolve customer service issues or fraudulent activity.
  • Maintains merchant processing statistics and records.

5 week training 8am-4pm Monday-Friday Eastern Time

Schedule: 8am-4pm Monday-Friday Eastern Time

Basic Qualifications
  • High school diploma or equivalent
  • Typically three to five years of related work experience
Preferred Skills/Experience
  • Ability to interpret technical and administrative instructions to answer recurring questions and use as a guide in solving similar problems or situation
  • Experience with loss mitigation
  • Effective verbal and written communication skills
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
  • Technical or trade school certificate in business or computer science preferred

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $24.38

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Sec

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