Loss Prevention Detective

The TJX Companies, Inc.; San Carlos (CA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Paid holidays/vacation/sick

Life insurance

Disability insurance

Paid parental leave

Job summary

The TJX Companies, Inc. — HomeGoods store in San Carlos, CA — is seeking a Store Loss Prevention associate to help protect assets, deter theft, and serve customers with professionalism.

You will support safety programs, communicate with store management and associates, and participate in investigations and documentation to ensure a secure, legal shopping environment.

Qualifications

• 0–2 years retail or security experience.
• Excellent communication and sound judgment.
• Basic computer and time management skills.
• Investigative/analytical abilities.

Responsibilities

• Adheres to shoplifter guidelines and policies.
• Provides timely, courteous service to customers.
• Promotes safety and integrity; maintains confidentiality.
• Observes, apprehends or deters theft from internal or external sources.
• Partakes in investigations and surveillance as assigned.
• Ensures paperwork is accurate and timely.
• Coordinates shrink-related activities with Store Management.
• Supports labor laws, policies, and safety procedures.
• Participates in shrink reduction goals and programs.

Skills

Communication skills

Computer skills

Time management

Investigative skills

Analytical skills

Flexibility

Customer service

Job description

HomeGoods

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Your Your Career

Completes the daily tasks required for Store Loss Prevention and safety programs. Maintains positive relationships with Store Management. Conducts apprehensions within established policies and guidelines. Communicates with store Associates on damage and shrink initiatives. Identifies and resolves internal and external theft.

• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

Who We’re Looking For: You.

• Excellent communication skills and sound judgment
• Basic computer skills
• Basic time management skills
• Investigative / analytical skills
• Ability to respond appropriately to changes in direction or unexpected situations
• Standout colleague, working effectively with peers and supervisors to accomplish tasks
• Able to work a flexible schedule to support business needs
• 0-2 years retail or security experience
  

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual’s status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

1275 Industrial Rd

Location

USA HomeGoods Store 0399 San Carlos CA

This position has a starting pay range of USD $17.75 to $20.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.