Loss Prevention Detective

The TJX Companies, Inc.; Aliso Viejo (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

health care FSA

medical/dental/vision

paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Aliso Viejo, CA is hiring for a Store Loss Prevention Associate. You will complete daily loss prevention tasks, maintain positive relationships with store management, and conduct apprehensions within policy.

You will support shrink reduction goals and promote safety across the store and surrounding operations. Key responsibilities include communicating with staff on shrink initiatives, investigating theft, completing required paperwork, and coordinating with

Qualifications

• Excellent communication with customers and colleagues.
• Basic computer skills for daily tasks and records.
• Good time management to handle shoplifting investigations and paperwork.
• Investigative and analytical abilities for shrink prevention.
• Ability to adapt to changes in direction or emergencies.
• Collaborates effectively with peers and supervisors.
• A flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Completes daily tasks for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within policies and guidelines.
• Communicates with associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to shoplifter guidelines and policies.
• Provides courteous customer service.
• Maintains confidentiality and promotes honesty.
• Observes, apprehends, and deters dishonesty from outsiders.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions align with store theft activity.
• Completes paperwork accurately and timely.
• Maintains evidence and follows law enforcement procedures as needed.
• Coordinates shrink-related activities with Store Management.
• Follows labor laws, policies, and procedures.
• Supports shrink reduction goals and resources usage.
• Promotes safety awareness and a safe environment.

Skills

Excellent communication

Sound judgment

Basic computer skills

Basic time management

Investigative/analytical skills

Flexibility

Team collaboration

Retail/security experience 0-2 years

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Your Your Career

Completes the daily tasks required for Store Loss Prevention and safety programs. Maintains positive relationships with Store Management. Conducts apprehensions within established policies and guidelines. Communicates with store Associates on damage and shrink initiatives. Identifies and resolves internal and external theft.

• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

Who We're Looking For: You.

• Excellent communication skills and sound judgment
• Basic computer skills
• Basic time management skills
• Investigative / analytical skills
• Ability to respond appropriately to changes in direction or unexpected situations
• Standout colleague, working effectively with peers and supervisors to accomplish tasks
• Able to work a flexible schedule to support business needs
• 0-2 years retail or security experience

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

26781 Aliso Creek Rd

Location

USA TJ Maxx Store 0689 Aliso Viejo CA

This position has a starting pay range of USD $16.90 to $20.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.