Loss Prevention & Customer Service Specialist

The TJX Companies, Inc.; Alpharetta (GA); On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

scholarship program

Job summary

Homesense at The TJX Companies, Inc. in Alpharetta, GA is hiring for a store associate to support a positive customer shopping experience and partner with Loss Prevention. You’ll provide courteous service, engage customers, deter theft, and help maintain store operations.

We offer competitive hourly pay and a range of benefits. The role requires 0–2 years in retail or security and a flexible schedule to meet business needs.

Qualifications

• Excellent communication skills and good judgment.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Provides timely, courteous and knowledgeable service to customers
• Engages customers, providing support and creating a positive shopping environment
• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
• Observes accurate checkout procedures for customers and Associates
• Communicates shrink-related concerns to Store Management and Loss Prevention
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
• Coordinates and completes shrink-related activities in partnership with Store Management
• Supports and participates in store shrink reduction goals and programs
• Promotes a culture of honesty and integrity; maintains confidentiality
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment
• Follows through on commitments; accomplishes goals with minimum supervision
• Adheres to all labor laws, policies, and procedures
• Performs other duties as assigned

Skills

Communication skills

Adaptability

Team player

Flexibility

Retail experience

Job description

Homesense at The TJX Companies, Inc. in Alpharetta, GA is hiring for a store associate to support a positive customer shopping experience and partner with Loss Prevention. You’ll provide courteous service, engage customers, deter theft, and help maintain store operations.

We offer competitive hourly pay and a range of benefits. The role requires 0–2 years in retail or security and a flexible schedule to meet business needs.