Loss Prevention Customer Service Associate

TJX; Vero Beach (FL); On-site; USD 19,286 - 23,556; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision insurance

Paid parental leave

Referral bonuses

Job summary

TJX is seeking a dedicated team member at the HomeGoods Store in Vero Beach, Florida. The role involves providing exceptional customer service, engaging with shoppers, and supporting theft prevention efforts. Applicants should possess strong communication skills and a flexible work schedule.

Benefits include associate discounts and competitive health plans. The starting pay range for this position is $14.00 to $17.10 per hour, depending on skills and experience.

Qualifications

• 0-2 years retail or security experience.
• Strong interpersonal skills and ability to engage customers.
• Ability to maintain confidentiality and work independently.

Responsibilities

• Provide courteous and knowledgeable service to customers.
• Engage customers to create a positive shopping environment.
• Communicate shrink-related concerns to management and loss prevention.
• Coordinate shrink-related activities and support safety awareness.

Skills

Excellent communication skills

Good judgment

Ability to respond to changes

Ability to work effectively with peers

Flexibility to work various schedules

Job description

Job Description

Opportunity: Grow Your Career

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

• Provides timely, courteous and knowledgeable service to customers
• Engages customers, providing support and creating a positive shopping environment
• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
• Observes accurate checkout procedures for customers and Associates
• Communicates shrink-related concerns to Store Management and Loss Prevention
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
• Coordinates and completes shrink-related activities in partnership with Store Management
• Supports and participates in store shrink reduction goals and programs
• Promotes a culture of honesty and integrity; maintains confidentiality
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment
• Follows through on commitments; accomplishes goals with minimum supervision
• Adheres to all labor laws, policies, and procedures
• Performs other duties as assigned

Who We’re Looking For: You.

• Excellent communication skills and good judgment
• Ability to respond appropriately to changes in direction or unexpected situations
• Standout colleague, working effectively with peers and supervisors to accomplish tasks
• Able to work a flexible schedule to support business needs
• 0-2 years retail or security experience

Benefits

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Location and Pay

Address: 5915 20th St

Location: USA HomeGoods Store 0451 Vero Beach FL

This position has a starting pay range of $14.00 to $17.10 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.