Loss Prevention & Customer Experience Specialist

Ross Stores; Alhambra (CA); On-site; USD 23,970 - 24,659; Full time

Job summary

Ross Stores is seeking a General Purpose Specialist in Alhambra, CA. This role involves providing a visible presence at store entrances and exits to mitigate theft, ensuring a safe environment for customers and associates. You will perform customer service duties, greet customers, and collaborate with Store Leadership on loss prevention initiatives. Candidates should have a high school education, effective communication skills, and a commitment to safety. The pay range for this position is $17.40 - $17.90 per hour, depending on experience.

Qualifications

• Must have high school education or equivalent.
• One year of retail supervision or similar experience preferred.
• Ability to comply with federal and state laws for security positions.

Responsibilities

• Provide visible presence at store entrances and exits.
• Mitigate theft and fraud while safeguarding associates and customers.
• Monitor sales floor for potential safety issues.

Skills

Customer service skills

Strong communication skills

Ability to resolve conflict

Building relationships

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores is seeking a General Purpose Specialist in Alhambra, CA. This role involves providing a visible presence at store entrances and exits to mitigate theft, ensuring a safe environment for customers and associates. You will perform customer service duties, greet customers, and collaborate with Store Leadership on loss prevention initiatives. Candidates should have a high school education, effective communication skills, and a commitment to safety. The pay range for this position is $17.40 - $17.90 per hour, depending on experience.