Loss Prevention Agent

Hobby Lobby; Phoenix (AZ); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Paid vacation after six months

Health, dental, and prescription benefits

401(k) plan with company match

Employee discount

Flexible spending plan

Job summary

A retail company is seeking an experienced Loss Prevention Agent in Phoenix, Arizona. The successful candidate will perform undercover patrols to prevent theft and apprehend shoplifters. Key requirements include at least one year of relevant experience and strong communication skills. The position offers competitive wages between $22.00 and $23.00 per hour, along with benefits such as paid vacation, health insurance, and a generous 401(k) plan.

Qualifications

• At least one year of undercover or floor-walking loss prevention experience.
• Ability to travel to multiple stores in the area.
• Valid motor-vehicle record and background check required.

Responsibilities

• Perform undercover patrols on the sales floor.
• Apprehend shoplifters and prevent theft.
• Complete incident reports as needed.
• Build relationships with store management and law enforcement.

Skills

Undercover loss prevention experience

Strong communication skills

Ability to patrol independently

Judgment in stressful situations

Job description

Job Description - Overview

We are seeking an experienced In‑Store Loss Prevention Agent for Hobby Lobby. In this full‑time role you will patrol the sales floor in plain clothes, detect shoplifters, and work with local law enforcement to apprehend offenders. The position requires a focus on discreet undercover surveillance and does not include door‑greeting, inventory, or risk‑management duties.

Benefits

• One‑week paid vacation after six months, two weeks after one year.
• Two three‑day weekends each month.
• Scheduled days off on Sundays, Thanksgiving, and Christmas.
• Competitive wages and overtime opportunities.
• Mileage reimbursement.
• Health, dental, and prescription benefits.
• 401(k) plan with generous company match.
• Paid vacation and holiday pay.
• Employee discount.
• Life insurance and long‑term disability coverage.
• Flexible spending plan.
• Sick/Personal Pay.

Responsibilities

• Perform undercover patrols on the sales floor.
• Apprehend shoplifters and prevent theft.
• Complete incident reports.
• Review camera footage.
• Review BOLOs.
• Manage stressful or potentially dangerous situations with judgment.
• Build relationships with store management and law‑enforcement officers.
• Work independently and as part of a team.

Requirements

• At least one year of undercover or floor‑walking loss prevention experience.
• Ability to travel to multiple stores in the area.
• Strong communication skills.
• Valid motor‑vehicle record check.
• Background check.
• Capacity to spend up to 100% of working hours standing or walking.

Only applicants meeting the above requirements will be considered.

We provide Equal Employment Opportunity for all qualified applicants, including individuals with disabilities. For reasonable accommodation of disability during the hiring process, call (800) 200‑1494.

Job Title: Loss Prevention Agent

Department: Loss Prevention

Location: 4643 East Cactus Road, Suite #1, 85032

Starting hourly wage: $22.00–$23.00 per hour.