Loss Control Specialist

Merchants Mutual Insurance; Buffalo (NY); Hybrid; USD 60,000 - 95,000; Full time

Benefits offered by this job

Hybrid work options

Competitive pay

Generous paid time off

Full benefits package

Company car

Job summary

Merchants Insurance Group, a leading Property and Casualty insurer in the Northeast, seeks a Loss Control Specialist for our Corporate Loss Control team. The role conducts multiline loss control surveys, prepares reports for Underwriting, and supports training programs.

The ideal candidate has a 4-year degree, 3 years loss control experience, and certifications such as CSP/ARM/CRM/CPCU. Travel up to 80% and a valid driver’s license are required.

Qualifications

• 4-year degree or equivalent work-related experience.
• CSP/ARM/CRM/CPCU certifications are a plus.
• 3 years loss control experience.
• Ability to travel 80% of the work week.
• Valid driver’s license required.
• Strong safety and loss control knowledge.

Responsibilities

• Conduct multiline loss control surveys of prospects and clients to evaluate operation, exposure and controls for underwriting decisions.
• Prepare reports for Underwriting and recommendations for customers.
• Assist in development and presentation of programs and training for clients and other departments.
• Respond to special requests from Underwriting and clients with approval.
• Support commercial lines loss ratio objectives for assigned territories.
• Assist in achieving commercial lines production goals for assigned areas.

Skills

Loss control experience

80% travel

Driver's license

Safety expertise

Education

Bachelor’s degree or higher

Tools

RCI or similar systems

Job description

Desired location for opportunity:

Akron, Ohio or Cleveland Ohio

Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Loss Control specialist for our Corporate Loss Control team.

The Loss Control Specialist will act as an expert in safety-related areas for underwriters, agents and insureds. This involves risk management and consultation services in the prevention and reduction of loss for our policyholders. The senior specialist will survey and service the larger and more complex accounts, take the lead in training and education sessions and become involved in special projects/programs that are being developed within the company.

Merchants Insurance Group is rated A- (Excellent) with a stable outlook by A.M. Best and is consistently recognized as a top employer and high-performing organization. Recent honors include:

• Best Places to Work in Western New York (Buffalo Business First, 2023-2026)
• Fast Track Company (2019-2025) and Top Private Company (2019-2025)
• Ward’s 50® top-performing property-casualty insurer (2021-2024)
• Ivans Spark Award for Innovation (2024-2025)
• Named to Newsweek and Statista’s America’s Most Reliable Companies list (2025), ranked among the top 300 of 1,500 B2B organizations evaluated

Essential Duties and Responsibilities include, but are not limited to:

• Conducts multiline loss control surveys of prospects and clients to evaluate operation, exposure, and control information to be used by Underwriting in their decision-making process to write insurance business.
• Prepare reports for Underwriting and Recommendations for Customers
• Assists in the development and presentation of programs and training seminars for clients and other departments in the Company.
• Responds to special requests from Underwriting Department and clients with prior approval from Loss Control Department Management.
• Assist in achieving commercial lines loss ratio for assigned territories per company objectives and goals.
• Assist in achieving commercial lines production goals for assigned.

Qualifications & Skills:

• Qualified candidates will have a 4-year degree or equivalent work-related experience.
• Currently possess/actively pursuing one or more of the following certifications: Certified Safety Professional (CSP), Associate in Risk Management (ARM), Certified Risk Manager (CRM), Chartered Property Casualty Underwriter (CPCU) is a plus.
• 3 years loss control experience.
• The ability to travel 80% of the work week.
• Valid driver’s license is required.
• Strong level of safety and loss control experience and strong understanding of liability exposures and contracts.
• Knowledge of industry developments and trends.
• Working knowledge of Loss Control Management Systems, RCI or similar systems, and the ability to work with assigned hardware utilizing the corporate procedures in place for maximum utilization of the system.
• Exceptional organization, verbal and written communication skills are highly desirable.

Merchants Insurance Group Pay information:

Merchants Insurance Group offers a competitive pay scale. Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $60,000 - $95,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications.

Merchants Insurance group Benefits:

• Welcoming and positive work
• Flexible work arrangements, including flex scheduling and summer
• Hybrid work schedule or Remote work scheduled based upon
• Flexible work arrangements, including flex scheduling and summer
• Competitive pay
• Generous paid time off
• Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual You are immediately 100% vested in the employer match dollars.
• Outstanding company bonus
• Company car.
• Tuition Reimbursement.

And many more exciting company benefits!!

Merchants Insurance Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Merchants Insurance Group supports a safe workplace through pre-employment background screenings.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.