Longreen Parkway Burger King General Manager

APPLEGREEN USA CENTRAL SERVICES LLC; Columbia (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading fast-food operator in South Carolina is seeking a Restaurant General Manager to oversee daily operations at one of their locations. This role requires strong leadership to manage profit and loss, enhance guest experience, and ensure team motivation. Candidates should have prior experience in quick service restaurants and possess a high school diploma. The position demands flexible scheduling including nights and weekends, and offers a dynamic work environment focused on exceptional guest service.

Qualifications

• Must be at least 18 years of age.
• 1-2 years of previous quick service restaurant experience, management preferred.
• Previous supervisory experience required.
• Demonstrated leadership and guest service skills.
• Willingness to work flexible schedule including holidays.
• Ability to work long or irregular shifts.
• Comfortable in a fast-paced environment.
• Professional interaction with guests and coworkers.
• Willingness to learn all restaurant operations and multi-task.
• 1–2 years of quick service restaurant experience; supervisory experience preferred.

Responsibilities

• Manage daily operations of a single restaurant.
• Accountable for restaurant profit and loss.
• Drive sales through guest service and operations management.
• Motivate and direct team to exceed guest expectations.
• Address guest issues promptly and effectively.
• Engage with the community for local marketing initiatives.
• Coach and develop direct reports to raise performance.
• Manage labor and scheduling efficiently.
• Uphold government regulations and brand standards.
• Perform duties of Assistant Manager when needed.

Skills

Leadership skills

P&L management

Guest service principles

Flexible schedule availability

Ability to work in a fast-paced environment

Education

High School Diploma or GED

Tools

Microsoft Office (Teams, Excel, Outlook)

Job description

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Longreen Parkway Burger King General Manager

POSITION TITLE: RESTAURANT GENERAL MANAGER (FT)

DEPARTMENT: BURGER KING SOUTH CAROLINA

REPORTS TO: DISTRICT MANAGER

FLSA: EXEMPT / SALARY

POSITION SUMMARY:

Applegreen USA is in rapid growth phase and is seeking to recruit a Restaurant General Manager for one of our South Carolina Burger King locations. The Restaurant General Manager Is the operations leader of the restaurant focused on profitability, guest, people, and operations. The GM has overall responsibility for managing the daily operations of a single restaurant. The GM operates under the direction of the District Manager and directly manages a team of an Assistant Managers, Hourly Shift Leaders, and Crew Members.

KEY RESPONSIBILITIES:

• The GM has overall responsibility for managing the daily operations of a single restaurant.
• Has primary accountability for the restaurant profit and loss (P&L) and actively manages towards desired financial outcomes.
• Drives sales through proactive guest service, people development and operations management
• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility.
• Enhance guest experience by developing a prompt action plan to address and resolve any guest issues or concerns.
• Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives.
• Inspires the restaurant team by effectively managing individual and team recognition programs.
• Provides coaching and feedback to all direct reports to increase the restaurant team’s capabilities and raise restaurant performance.
• Manages restaurant labor using optimal Manager staffing and Team Member scheduling.
• Enforces compliance with government regulations, employment laws and BKC policies while upholding operational and brand standards.
• Performs duties of the Assistant Manager and Hourly Shift Supervisor when necessary

ESSENTIAL SKILLS, EXPERIENCE, AND EDUCATION REQUIREMENTS:

• Must be at least eighteen (18) years of age.
• Strong understanding of P&L management and drivers of restaurant profitability
• Ability to prioritize own and others’ work and time to meet deadlines and objectives.
• Demonstrated leadership skills and understanding of guest service principles.
• Available to work flexible schedule including days, evenings, weekends and holidays to meet the needs of the business.
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant.
• Comfortable working in a fast-paced environment
• Ability to interact in a positive and professional manner with guests and co-workers.
• Willingness to learn all areas of restaurant operations & work multiple stations.
• High School Diploma or GED
• 1-2 years of previous quick service restaurant experience, experience in management preferred.
• Previous supervisory experience required.
• Intermediate knowledge of Microsoft Office, including Teams, Excel and Outlook.
• Ability to traverse all parts of the restaurant quickly.
• Frequent standing for long periods of time
• Must be able to lift 25-50 pounds at times.