Lolli and Pops Assistant Manager

Ampersand Brands; West Des Moines (IA); Sur place; USD 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discount

Résumé du poste

Ampersand Brands, parent of Lolli & Pops, is seeking a full-time Assistant Manager for the Jordan Creek Town Center location in West Des Moines, IA. You will lead a team, support store operations, and promote guest engagement in a fast-paced candy retail environment.

You will drive sales, coach staff, manage scheduling and training, and ensure the store upholds brand standards and customer experiences. Benefits include medical, dental, vision, and PTO.

Qualifications

• Customer service experience preferred
• Leadership or supervisory experience preferred
• Experience hiring/training staff preferred
• Sales-driven with ability to coach others
• Experience operating a POS system
• Merchandising and store presentation experience preferred

Responsabilités

• Assist Store Manager with daily operations
• Hire, train, and motivate team members
• Drive store KPI targets and guest engagement
• Maintain visual merchandising standards and store cleanliness
• Oversee inventory and ordering processes
• Lead by example in suggestive selling and product knowledge

Connaissances

Customer service

Leadership

Hiring

Training

Sales

POS operation

Visual merchandising

Outils

POS system

Description du poste

Ampersand Brands is a growing portfolio of beloved confectionery brands, including Hammond’s Candies, the iconic hand-crafted candy maker, and Lolli & Pops, a premium retail and gifting brand with a national presence. The company is backed by strong growth ambitions, combining innovation, brand storytelling, and operational excellence to expand its reach and solidify its position as a leading player in the U.S. confections industry.

Joining our team will be the sweetest decision you'll ever make!

At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate you. And at its heart, candy Spreads Joy with Bits of Optimism . We offer an optimistic culture, a fast-paced work environment, and of course a sweet discount on sweet treats. We consider ourselves a Company of Firsts which means we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own. As a full-time Assistant Manager, you are a key member of the leadership team. Being full-time means you will be scheduled 32 or more hours per week and be offered benefits (medical, dental, vision, paid time off and more) according to our benefits and wellness programs. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day:

• Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
• Keep team focused on guest engagement, suggestive selling, sampling and sharing product knowledge
• Maximize the sales performance of the team through product knowledge education, coaching selling skills and leading by example
• Assist in hiring, training, developing and motivating team members
• Assist the Store Manager with day to day running of the store including ordering, inventory management and coaching the team
• Maintain visual and merchandising standards and ensure store cleanliness
• Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
• Be a champion of Lolli & Pops inside and outside of the store
• Must be able to stand and walk for extended periods (up to 8 hours or more per shift).
• Frequent reaching, bending, kneeling, and stooping.
• Must be able to lift, carry, and move up to 25 pounds regularly and occasionally up to 40 pounds with or without accommodation.
• Must be able to operate a point-of-sale system and handle small objects (e.g., candy, merchandise).
• Visual and auditory ability to operate equipment, manage the store environment, and interact with guests and team members.
• Ability to communicate effectively in person, on the phone, and via digital tools.

Our Company values are important to us! We are:

Guest-icated our guests are at the heart of everything we do

Collaborative we are a joyful mix of unique individuals working together

Agile we are flexible and open to change in order to be the best we can be

Authentic we honor what's real and authentic and give feedback from the heart

Betterment we have a never-ending drive to continuously improve

We cannot wait to meet you!

We are an equal opportunity employer of all qualified individuals. We consider all applicants - minorities, women, veterans and individuals with disabilities no matter their sexual orientation or gender identity. We consider giving opportunities to qualified individuals with criminal histories when it aligns with federal, state and local statutes the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

The pay range for this role is:

14.50 - 14.50 USD per hour (Jordan Creek Town Center)