Logistics Supervisor

Ace Hardware Corporation; New York (NY); Hybrid; USD 70,000 - 85,000; Full time

Job summary

Ace Hardware Corporation in New York seeks a Logistics Supervisor to lead drivers and logistics teams, ensuring safe, efficient, and on-time transportation operations. You will manage daily activities, coach staff, monitor DOT compliance, and optimize routes and resources.

You will communicate with customers and partners, perform safety inspections, and analyze KPIs to drive service quality, productivity, and cost efficiency. After-hours support and training opportunities are included.

Qualifications

• Proven leadership experience in transportation, logistics, distribution, or supply chain operations.
• Strong knowledge of DOT regulations, transportation safety, and compliance requirements.
• Excellent communication, problem-solving, and decision-making skills.
• Ability to lead in a fast-paced environment while managing multiple priorities.
• Experience utilizing Traffic Management Systems, Electronic Logging Device and Warehouse Management Systems required; Manhattan, Samsara and E2open a plus.

Responsibilities

• Supervise daily transportation, dispatch, and logistics operations to ensure on-time delivery performance.
• Lead, coach, and develop drivers and team members while fostering a culture of safety, accountability, and teamwork.
• Monitor DOT compliance, driver performance, hours of service, and safety requirements.
• Plan work assignments, route coverage, staffing, and equipment utilization to meet operational demands.
• Communicate proactively with customers, drivers, and business partners to resolve issues and maintain service excellence.
• Conduct safety inspections, accident investigations, and corrective actions to reduce risk and support loss prevention efforts.
• Track and analyze operational metrics and KPIs to drive continuous improvement in service, productivity, and cost efficiency.
• Support after-hours operations and respond to transportation-related emergencies as needed.
• Identify training and development opportunities to enhance team performance, safety, and operational effectiveness.
• Ensure compliance with company policies, DOT regulations, and all applicable transportation laws.

Skills

Leadership

DOT Regulations

Communication

Multitasking

TMS/ELD/WMS

Tools

Manhattan

Samsara

E2open

Job description

About this role

Join our team as a Logistics Supervisor and play a key role in ensuring safe, efficient, and reliable transportation operations. This position is responsible for leading drivers and logistics team members, coordinating daily transportation activities, maintaining regulatory compliance, and delivering exceptional service to both internal and external customers.

Key Responsibilities

• Supervise daily transportation, dispatch, and logistics operations to ensure on-time delivery performance.
• Lead, coach, and develop drivers and team members while fostering a culture of safety, accountability, and teamwork.
• Monitor DOT compliance, driver performance, hours of service, and safety requirements.
• Plan work assignments, route coverage, staffing, and equipment utilization to meet operational demands.
• Communicate proactively with customers, drivers, and business partners to resolve issues and maintain service excellence.
• Conduct safety inspections, accident investigations, and corrective actions to reduce risk and support loss prevention efforts.
• Track and analyze operational metrics and KPIs to drive continuous improvement in service, productivity, and cost efficiency.
• Support after-hours operations and respond to transportation-related emergencies as needed.
• Identify training and development opportunities to enhance team performance, safety, and operational effectiveness.
• Ensure compliance with company policies, DOT regulations, and all applicable transportation laws.

Qualifications

• Proven leadership experience in transportation, logistics, distribution, or supply chain operations.
• Strong knowledge of DOT regulations, transportation safety, and compliance requirements.
• Excellent communication, problem-solving, and decision-making skills.
• Ability to lead in a fast-paced environment while managing multiple priorities.
• Experience utilizing Traffic Management Systems, Electronic Logging Device and Warehouse Management Systems required; Manhattan, Samsara and E2open a plus

What You'll Bring

• A commitment to safety and operational excellence.
• Strong leadership and employee development skills.
• A customer-focused mindset with the ability to build positive working relationships.
• The ability to adapt quickly and effectively manage changing business needs.

If you are a driven leader who thrives in a fast-paced logistics environment and enjoys developing teams while delivering outstanding service, we encourage you to apply.

Compensation Details:

$70000-$85000 per year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Semi-Monthly Pay
• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
• 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering our employees opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Identity theft protection

* Benefits are provided in compliance with applicable plans and policies.

We want to hear from you!

When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer

Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.