Logistics Specialist

Blu Dot; Minneapolis (MN); On-site; USD 55,000 - 60,000; Full time

Job summary

Blu Dot is seeking a Logistics Specialist to join our team, leveraging transportation industry best practices to support a network of third-party providers. You will handle shipment booking, tracking, carrier portal management, and returns execution while aligning with our strategic and financial goals.

Ideal candidates bring relationship-building skills, sharp attention to detail, and the ability to manage multiple moving parts in a fast-paced environment.

Qualifications

• Professional demeanor with high attention to detail.
• Ability to multi-task and meet deadlines.
• Ability to collaborate across teams and stay calm under pressure.
• Strong listening and communication skills.
• Proficient with Microsoft Outlook.
• Knowledge of Blu Dot products and processes is a plus.

Responsibilities

• Own the performance of home delivery shipments in the western US, including routing decisions.
• Act as subject matter expert of the final mile carrier network for Blu Dot.
• Oversee data accuracy across carrier portals and internal systems for shipment visibility.
• Analyze routing performance and recommend improvements for customer experience and costs.
• Review and approve freight invoices and resolve billing discrepancies.
• Monitor carrier performance and resolve issues affecting service or cost.
• Negotiate shipment rates directly with Blu Dot carriers.
• Serve as main contact for escalating carrier issues and coordinate with internal teams.
• Manage movement of inventory returning from third party delivery providers to Blu Dot warehouse.
• Lead regular business reviews with carrier partners and identify improvement opportunities.

Skills

Relationship building

Attention to detail

Multitasking

Calm under pressure

Listening skills

Communication skills

Sense of urgency

Self-motivated

Integrity

Education

Bachelor's degree or equivalent

Tools

Microsoft Outlook

Job description

Logistics Specialist

REPORTS TO: Sr. Director, Logistics & Network Strategy

ABOUT US

Blu Dot (www.bludot.com), an award-winning designer and maker of modern home furnishings, is currently searching for a Logistics Specialist to join our dynamic and values-driven company.

Company Purpose

Inspire a more creative way of living through good design that's good to everyone.

Core Values

• Good design is good. Good design should be reflected in everything we do.
• Keep it simple. Strive for economy in all that you do.
• Everyone is invited to our party. Treat every individual with respect & dignity.
• Our glass is half full. Focus on the positive.
• Be humble. We take nothing for granted.
• Turn it up to 11. Determine what is expected and do a little more.
• Stay curious. Try, learn, improve, repeat.

ABOUT THE ROLE

Blu Dot is looking for a skilled and dynamic Specialist to join the Logistics team. In this role, you will utilize transportation industry and Blu Dot best practices to support the management of a network of third-party transportation providers. The scope will include several workstream capabilities including shipment booking, shipment tracking/tracing, carrier portal management and returns execution. This role is well suited for a logistics professional seeking the opportunity to enhance logistics systems, improve processes, and contribute directly to the company's strategic direction and financial performance.

Who You Are

• A relationship builder. You take pride in your emotional intelligence quotient and strive to foster meaningful professional connections.
• You have a high attention to detail and are capable of deftly managing many moving parts.
• You understand the importance of the role's accountabilities and responsibilities. You have a high attention to detail and take pride in doing things right while applying your administrative, functional and people skills.
• You keep calm in the face of chaos, change, pressure, and
• You use excellent listening and communication skills
• You have a sense of (kind) urgency in delivering to your logistic partners, company leadership and fellow employees.
• You are self-driven with a strong work ethic and work well with minimum supervision.
• You are approachable and have a strong sense of integrity.

What You Will Do

• Own the performance of home delivery shipments in the western US, including routing and carrier decisions.
• Act as subject matter expert of final mile carrier network for other departments within Blu Dot.
• Oversee transportation data accuracy across carrier portals and internal systems to ensure shipment visibility and inventory integrity.
• Analyze routing performance and recommend changes to improve customer experience, service levels, and transportation costs.
• Review and approve freight invoices, resolve billing discrepancies, and identify opportunities to improve freight spend.
• Proactively monitor carrier performance and resolve transportation issues that impact customer experience, service, or cost.
• Negotiate shipment rates and service directly with Blu Dot carriers.
• Serve as the primary point of contact for escalating carrier issues and work with internal teams and transportation partners to resolve complex problems.
• Manage movement of inventory returning from third party delivery providers to Blu Dot warehouse, including data validation to physical product, paperwork, booking, and track/trace.
• Lead regular business reviews with carrier partners to evaluate performance, address issues, and identify improvement opportunities.
• Participate in continuous improvement efforts by identifying process improvements, implementing solutions, and developing best practices for the logistics team.

IDEAL EXPERIENCE/QUALIFICATIONS

• Bachelor's degree or equivalent work experience
• Position requires professionalism and high attention to detail
• Must be able to multi-task and meet deadlines
• Has the ability to collaborate with various teams and remains calm under pressure
• Proficient with Microsoft Outlook
• Knowledge of Blu Dot products and processes a plus
• These are 'nice to have' credentials, but we always welcome candidates with unique and diverse backgrounds. We see the value in a wide range of experiences and always love connecting with people excited about opportunities to join Blu Dot.

Salary: $55,000 - $60,000 per year