Logistics Specialist

SupportFinity™; Hawaii; On-site; USD 30,913 - 34,440; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Dental insurance

Paid time off

Job summary

Naniq Global Logistics, LLC is seeking a full-time Logistics Specialist to join our team in Hawaii. The successful candidate will be responsible for ensuring smooth logistics operations, resolving problems related to freight, and maintaining customer satisfaction through effective communication and collaboration.

Applicants should have 5+ years of experience in logistics coordinating and possess excellent Excel skills. The position offers a competitive pay range and a comprehensive benefits package including health insurance and retirement plans.

Qualifications

• 5+ years of experience in customer service or logistics coordinating.
• Proficient in Excel and other Microsoft Office applications.
• Able to handle sensitive and confidential information.

Responsibilities

• Monitor freight movement to meet customer needs.
• Plan and track shipments as per customer requirements.
• Prepare accurate reports and invoices for management.

Skills

Customer relations

Excel proficient

Problem-solving skills

Communication skills

Organization

Tools

CargoWise

OnTime360

Word

Outlook

PowerPoint

Access

Job description

Naniq Global Logistics, LLC (Naniq) is looking for a full-time Logistics Specialist to join our diverse team!

Job Summary

The Logistics Specialist is responsible for proactively resolving problems and ensuring all logistics activities run smoothly. This role requires strong communication skills and effective collaboration with staff to ensure materials are shipped and delivered in accordance with client requirements. The ideal candidate is a skilled networker with the ability to identify potential sources for materials and transportation, forward‑thinking, capable of assessing risks, and consistently incorporating contingency planning into their daily workflow. Clear, concise and timely communication with the manager regarding issues or concerns is essential.

About Us

Naniq Global Logistics began as a small, family‑owned Alaskan company helping large, multi‑national logistics providers reach Alaska’s remote communities through an innovative agency model. By operating under their brand, we gave clients a strong local presence without the cost of managing their own operations. We built trusted partnerships and delivered creative, ground‑level solutions. As we grew, we expanded into Hawaii, offering the same problem‑solving approach in another challenging market. Today, we’re a full‑scale international 3PL providing courier routes, trucking, warehousing, freight sortation and management, labor support, oil and gas project assistance, and logistics consulting. We support industries like aviation, healthcare, retail, and government, connecting Alaska, Hawaii, and other remote markets to the world. With 30+ years of experience and over 300 employees across the U.S. and Canada, we operate around the clock to serve hundreds of long‑standing clients. We move fast, take ownership, and deliver results. Learn more at www.naniqglobal.com.

Pay Range

$22.44 - 25.00 /hr

Benefits

• 401(k) with company match
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Vision Insurance
• Voluntary Accident insurance
• Paid time off
• Employee Assistance Program

Duties and Responsibilities

• Monitor freight movement to ensure customer needs are met.
• Answer all customer inquiries in accordance with customer service policy standards.
• Communicate with and ensure release of the freight from carriers.
• Serve as a liaison between operations and customers regarding all shipment details.
• Plan and track shipments according to customer requirements.
• Communicate with suppliers, retailers, and customers to achieve profitable transactions and mutual satisfaction.
• Maintain records of shipments using CargoWise and OnTime360 software programs.
• Prepare accurate reports for management team.
• Prepare accurate invoices of freight movement.

Qualifications

• 5+ year experience in customer service or logistics coordinating.
• Proficient in Excel.
• Proven track record of on‑time completion of freight.
• Customer relations.
• Must be able to pass pre‑employment requirements including criminal background check.
• Proficiency in a variety of computer software applications, especially Excel, Word, Outlook, PowerPoint and Access.
• Excellent organization, communication (both written and verbal), and interpersonal skills required. Must be able to handle sensitive and confidential information.
• Self‑motivated, able to multi‑task and work effectively under a minimum level of supervision in a fast‑paced environment, strong problem‑solving skills.
• Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment.

Physical Requirements

Work is performed in an office setting with the ability to speak and receive phone communications often. Work requires computer usage with strength, dexterity, coordination, and visual acuity to use keyboard and video display terminal and other office equipment. Moderate travel required to shareholder communities, subsidiary offices and other locations as needed.

Reasonable Accommodation

It is Naniq’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.