Logistics Operations Specialist

frontline network systems, inc.; Joliet (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, and Vision PPO

Life, STD, LTD Insurance

401(K) Plan

Paid Time Off

Additional Paid time off

Years of Service Awards

Education Assistant Program

Job summary

Frontline Network Systems, Inc. in Joliet, IL is seeking a logistics operations professional to support contract management, FTZ compliance, and the monthly closing process.

You will act as a liaison between the Operations and Settlement teams to ensure accurate data and timely reporting. The role requires 0–3 years of logistics experience, strong data analysis and customer service skills, and proficiency with the Microsoft Office Suite.

Qualifications

• Bachelor’s degree in a related field preferred.
• 0-3 years of logistics operations experience preferred.
• Strong customer service orientation and interpersonal skills.
• Strong data analysis and problem-solving skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, etc.).
• Bilingual proficiency in English and Korean required.

Responsibilities

• Contract management for warehouse properties, vendors, customers, and internal agreements.
• Monitor customs compliance and documentation for the Foreign Trade Zone (FTZ).
• Act as a liaison between the Operations Team and Settlement Team to support the monthly closing process.
• Prepare monthly closing data using WMS.
• Track customer activity trends and monitor additional billable charges.
• Analyze month-over-month expense trends.
• Prepare reports on productivity and operational costs.
• Perform other duties as assigned.

Skills

Customer service

Data analysis

Problem solving

Microsoft Office

Bilingual English & Korean

Education

Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Job description

Company Overview

Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief.

By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together.

For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.

To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environments allow us to help promote every member’s work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member’s work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.

To Discover more, please visit our website at http://www.fnsusa.com

Responsibilities

• Contract management (Warehouse properties, vendors, customers, and internal agreements)
• Monitor customs compliance and documentation for the Foreign Trade Zone (FTZ)
• Act as a liaison between the Operations Team and Settlement Team to support the monthly closing process
  
  • Prepare monthly closing data using WMS
  • Track customer activity trends and monitor additional billable charges
  • Analyze month-over-month expense trends
• Prepare reports on productivity and operational costs
• Perform other duties as assigned

Qualifications

• Bachelor’s degree in a related field preferred
• 0-3 years of logistics operations experience preferred
• Strong customer service orientation and interpersonal skills
• Strong data analysis and problem-solving skills
• Proficiency in Microsoft Office Suite (Excel, Outlook, etc.)
• Bilingual proficiency in English and Korean required

Pay

The base salary range for this role is between $55,000-$65,000 yearly, and your base salary will depend on your experiences, qualifications, and skills.

Benefits (Full-Time ONLY)

• Health, Dental, and Vision PPO Insurance
• Life, STD, LTD Insurance
• 401(K) Plan
• Paid Time Off
• Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
• Years of Service Awards
• Education Assistant Program (Based on Eligibility)

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