Logistics Operation Planning Manager (Korean Bilingual)

Samsung SDS America; Dalton (GA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision, and prescription coverage

Wellness program

401K match and savings plan

Paid Time off

Life insurance

Job summary

A leading logistics company is seeking a Logistics Operation Planning Manager in Dalton, GA. The role involves overseeing logistics operations, enhancing efficiency, and managing cross-functional teams. Candidates should have a bachelor's degree, 5+ years in logistics, and strong analytical skills. The position offers great benefits and a salary range of $70,000 to $110,000 annually.

Qualifications

• 5+ years of experience in international freight forwarding and logistics.
• 3+ years of managerial experience in a warehouse or distribution center.
• Proficiency in logistics systems and Microsoft Office.
• Strong analytical skills and problem-solving capabilities.

Responsibilities

• Oversee all logistics operations at the customer's plant in Dalton.
• Manage customer communication and resolve issues promptly.
• Develop material procurement and inbound logistics plans.
• Supervise on-site logistics operations and ensure SOP compliance.
• Monitor and report key logistics KPIs for continuous improvement.

Skills

Customer Communication

Analytical Skills

Leadership

Project Management

Problem-Solving

Education

Bachelor's Degree in a business-related field

Tools

Microsoft Excel

WMS

TMS

Job description

Overview

Logistics Operation Planning Manager (Korean Bilingual) at Samsung SDS America.

The Logistics Operation Planning Manager will be responsible for overseeing all logistics operations at the customer’s plant in Dalton, GA, including customer service, material procurement, transportation management, and finished goods shipment. The role also involves identifying and implementing improvements to enhance logistics efficiency and optimize the overall supply chain.

Base pay range

$70,000.00/yr - $110,000.00/yr

Responsibilities

• Manage Customer Communication
  
  
  
  • Serve as the primary point of contact for customer inquiries related to logistics.
  
  
  • Respond promptly to customer issues or complaints and coordinate with internal teams to resolve them.
  
  
  • Ensure clear documentation and communication flow between the customer and internal operations team.
  
  
  
  


• Develop Material Procurement and Inbound Logistics Plans
  
  
  
  • Create procurement schedules aligned with production needs and inventory levels.
  
  
  • Coordinate inbound shipment timelines with suppliers and carriers to ensure on-time delivery.
  
  
  • Work closely with the PIC of customers to track order confirmations, delivery accuracy, and lead times.
  
  
  • Optimize inbound freight modes and schedules for cost and efficiency.
  
  
  
  


• Oversee Transportation Operations
  
  
  
  • Manage third-party carriers and freight partners to meet service, cost, and compliance expectations.
  
  
  • Review and analyze transportation routes, mode selections, and transit times.
  
  
  • Implement strategies to reduce freight costs through carrier negotiations, consolidation, or route improvements.
  
  
  
  


• Manage Finished Goods Shipments and External Logistics Collaboration
  
  
  
  • Plan and execute outbound shipment schedules based on customer demand and warehouse readiness.
  
  
  • Coordinate with external 3PLs or freight forwarders for timely and accurate delivery.
  
  
  • Monitor inventory transfer processes to regional warehouses or direct customer locations.
  
  
  • Validate shipping documentation (BOLs, packing lists, customs forms) for completeness and accuracy.
  
  
  
  


• Supervise On-Site Logistics Operations
  
  
  
  • Oversee daily warehouse and material handling activities including receiving, put-away, picking, and shipping.
  
  
  • Ensure standard operating procedures (SOPs) are followed for inventory accuracy and product handling.
  
  
  • Lead shift supervisors, forklift operators, and warehouse clerks to meet operational goals.
  
  
  • Resolve bottlenecks and breakdowns in the logistics workflow proactively.
  
  
  
  


• Drive Logistics Process Improvements
  
  
  
  • Identify inefficiencies in existing logistics workflows and propose data-driven solutions.
  
  
  • Collaborate with IT and systems teams to optimize WMS/TMS functionalities and integrations.
  
  
  • Standardize reporting and documentation to increase operational transparency and consistency.
  
  
  
  


• Monitor and Report Key Logistics KPIs
  
  
  
  • Define and track critical metrics (e.g., on-time delivery rate, transportation cost per unit, dock-to-stock time).
  
  
  • Generate weekly/monthly performance dashboards for management review.
  
  
  • Conduct root cause analysis on performance gaps and implement corrective action plans.
  
  
  • Benchmark performance against industry standards and drive continuous improvement.
  
  
  
  


• Support Logistics Consulting for Customer
  
  
  
  • Provide operational insights and data for strategic planning and logistics optimization projects.
  
  
  • Participate in cross-functional initiatives involving supply chain, production, and IT departments.
  
  
  • Recommend logistics technology upgrades and automation opportunities.
  
  
  • Assist in new project rollouts (e.g., facility expansions, WMS upgrades, supplier transitions).
  
  
  
  

Requirements/Qualifications

• Bachelor’s Degree or higher required in a business-related field


• 5+ years of experience in international freight forwarding, Warehouse operations with Supply Chain Knowledge and/or relevant logistics sales experience required


• 3+ years of Managerial experience in a warehouse or distribution center.


• Strong analytical and data evaluation skills with experience in system troubleshooting, process automation, and operational improvements.


• Proficiency in Microsoft Office (Excel, PowerPoint, Word) for data analysis, reporting, and documentation.


• Experience working with logistics systems, particularly WMS and TMS.


• Excellent communication and leadership skills to train and support cross-functional teams.


• Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.


• Knowledge of warehouse processes, inventory management, and logistics operations.


• Understanding of regulatory compliance and system security protocols.


• On-site requirement: 310 Nexus Dr., Dalton, GA 30721 (Onsite)

Preferred Skills

• Proficiency in PowerPoint and Excel


• Strong problem-solving and troubleshooting abilities in WMS/TMS operations


• Experience with other logistics systems beyond WMS/TMS

Benefits

• Top-notch medical, dental, vision and prescription coverage


• Wellness program


• Parental leave


• 401K match and savings plan


• Flexible spending accounts


• Life insurance


• Paid Holidays


• Paid Time off


• Additional benefits

Samsung SDS America will support your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Distribution, Management, and Supply Chain

Industries

• Transportation, Logistics, Supply Chain and Storage