Logistics Coordinator, Dispatch, Road Transport US (PM)

DSV Air & Sea Inc.; Denton (TX); On-site; USD 34,440 - 37,195; Full time

Job summary

DSV Air & Sea Inc. in Denton, TX, is seeking a Logistics Coordinator, Dispatch for Road Transport US. This full‑time role coordinates with customers, drivers, and carriers to meet delivery timelines, while learning systems and vendor capabilities in a fast‑paced environment.

The position emphasizes customer service, accurate data entry, and adherence to DOT regulations, with potential non‑standard hours to support operations.

Qualifications

• High school diploma or GED required; logistics or transportation experience preferred.
• 1–3 years of dispatch, logistics coordination, or related operational experience.
• Experience coordinating domestic shipments and tracking freight.
• Familiarity with transportation systems or dispatch software; strong data entry.
• Knowledge of DOT regulations or ability to learn quickly.
• Strong customer service, communication, and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced team environment.

Responsibilities

• Dispatch drivers for U.S. Domestic shipment pickups and deliveries.
• Ensure compliance with DOT regulations and internal policies.
• Prioritize time sensitive cargo and coordinate with team to meet customer requirements.
• Maintain positive relationships with customers, contractors, and drivers.
• Track shipments and provide up‑to‑date information to customers.
• Resolve issues with data accuracy and system entries.

Skills

Typing

PC skills

Microsoft Office

English proficiency

Customer service

Communication

Problem solving

Prioritization

Flexibility

Education

High school diploma or GED

Job description

DSV - Global Transport and Logistics

Location: USA - Denton, N Western Blvd
Division: Road Transport US
Job Posting Title: Logistics Coordinator, Dispatch, Road Transport US (PM)
Time Type: Full Time (PM)

Summary

The Logistics Coordinator, Dispatcher is responsible for coordinating and managing requests from customers, with the goal of meeting and exceeding customer expectations, while accurately tracking various shipment pick‑ups to their final deliveries. The ability to work in a fast‑paced, challenging environment is critical. Execution of job duties will require a team‑oriented individual that is customer service focused, and able to obtain a strong knowledge of systems and vendor capabilities. This individual will be an integral part of the coordination of transportation and operations for DSV Road Transport contractors, company drivers and customers.

Duties & Responsibilities

• Dispatch drivers for U.S. Domestic shipment pick‑ups and deliveries.
• Ensures compliance with DOT regulations and established internal policies and guidelines.
• Prioritize time sensitive cargo.
• Works closely with team members to meet or exceed all customer service requirements.
• Develops and maintains positive customer, contractor & company driver relationships.
• Works directly with customers on the receipt and processing of transportation requests and utilizes various transportation software systems to facilitate material movement, planning and scheduling.
• Handles dispatch with contractors, company drivers and partner carriers.
• Tracks and traces shipments from pick‑up through delivery to ensure accurate and up‑to‑date shipment information is being provided to customers.
• Ensures problem resolution; including identifying issues, applying critical thinking to determine the best course of action, and implementing solutions.
• Responsible for accurate data capture and system entry.
• Communicates effectively with customers, contractors, company drivers, partner carriers and team members.
• Promotes the DSV Road Transport brand.
• Assists with new account start‑ups.
• Adheres to all domestic and international shipping regulations and compliance.
• Performs other duties and projects as assigned.

Qualifications & Work Experience

• High school diploma or GED required; logistics or transportation experience preferred.
• 1-3 years of experience in dispatch, logistics coordination, or a related operational role.
• Experience coordinating domestic shipments, dispatching drivers, and tracking freight through delivery.
• Familiarity with transportation systems or dispatch software and strong data entry skills.
• Basic knowledge of DOT regulations and transportation compliance, or the ability to learn quickly.
• Strong customer service, communication, and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced, team‑oriented environment.

Skills & Competencies

• Proficient in typing and PC applications, including Microsoft Office (Excel, Word, PowerPoint).
• Strong English language skills, including reading, writing, and verbal communication; Spanish is a plus.
• Intermediate mathematical skills with the ability to work accurately with numbers and data.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively within a team environment.
• Strong attention to detail and problem‑solving abilities.
• Ability to prioritize tasks and manage multiple responsibilities in a fast‑paced, time‑sensitive environment.
• Flexible and adaptable to changing schedules and operational needs, including non‑standard hours when required.
• Dependable, accountable, and committed to meeting expectations and following through on responsibilities.
• Flexibility to work non‑standard hours as required to support operational demands.

Physical Demands

This position is primarily sedentary and requires extended periods of sitting while working at a computer workstation. The role involves frequent use of hands and fingers for typing, data entry, and operating standard office equipment. The employee must be able to communicate effectively, including talking and hearing, to interact with customers, drivers, carriers, and team members via phone, radio, and video conferencing. Occasional standing, walking, bending, or reaching may be required. Vision abilities required include close vision for reviewing data, screens, and documentation.

Work Environment

This role is performed in a combination of office, dispatch center, terminal, and operations environments within a fast‑paced, deadline‑driven setting. The work environment includes regular interaction with drivers, dispatch teams, customers, contractors, and partner carriers. The position may involve moderate noise levels due to vehicle traffic, radios, phones, and ongoing operational activity. The role may require occasional presence in or around terminal yards or dock areas, which may involve exposure to varying weather conditions. Flexibility is required to support operational needs, including early mornings, late evenings, weekend coverage, or non‑standard hours as business demands dictate.

Compensation

For this position, the expected base pay range is $25.00 - $27.00 per hour which includes $2.00 shift differential. Compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.