Logistics Coordinator

Jarrett; Orrville (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading family-owned logistics company is seeking a Logistics Coordinator in Orrville, OH. The role involves managing shipments, ensuring exceptional customer service, and working in a supportive, team-oriented environment. Ideal candidates thrive in problem-solving and detail-oriented tasks, enhancing customer satisfaction and operational efficiency.

Benefits

Medical, Dental, and Vision insurance

Company-paid life insurance

Paid time off

8 paid holidays each year

Volunteer paid time off

Counseling session reimbursement

Wellness program with gym membership discount

Continuing education reimbursement

401K with up to 7% company match

Paid maternity leave

Qualifications

• Detail-oriented with problem-solving skills.
• Experience in customer service roles (retail, food service).
• Ability to handle multiple tasks effectively.

Responsibilities

• Setting up, tracking, and managing shipments.
• Coordinating with customers and carriers for timely deliveries.
• Maintaining databases and providing excellent customer service.

Skills

Customer Service

Problem Solving

Detail-oriented

Collaboration

Job description

Logistics Coordinator

Employment Type: Full-time, In-Person

Location: Orrville, OH

Job Category: Logistics / Operations

Jarrett is a leading (and still growing) 3rd party logistics company but we’re also family-owned. What sets us apart is the Jarrett Difference, our people are our greatest asset. We have the best people around who are not only incredible resources for all things logistics but are compassionate, innovative, courageous, and so much more. Jarrett has even won the Top Workplaces award for the past three years in a row!

Our customers come from a variety of industries, but the common denominator is that they all ship something. We’re here to coordinate things between our customer’s supply chain and carriers. To accomplish all of this, our teams use our state-of-the-art proprietary software, jShip, to set up shipments, troubleshoot, answer questions, and fix issues before they become larger problems. Here at Jarrett, we are problem-solvers, and our goal is to do great things for our customers every day.

For a Logistics Coordinator, a typical day might include:

• Setting up, tracking, and following up on shipments
• Determining the best shipment option for each unique situation
• Coordinating with customers and carriers to ensure timely delivery
• Maintaining and updating the computer database and sending reports
• Answering phone calls and emails, providing exceptional customer service

This job might be a fit for you if:

• Problem-solving is where you thrive
• You enjoy collaborating and being on a team
• You love helping people and are willing to go the extra mile
• You’re detail-oriented and like handling multiple tasks
• You’re adaptable and think on your feet
• You’ve worked in customer service-type roles before (retail and food service count!)

Jarrett might be a fit for you if:

• You want to do impactful work
• You care about the people around you
• You want to work in a meaningful, innovative, and close-knit culture
• You enjoy giving back and care about the community that you live and work in
  

What’s In It For You?

• Medical, Dental, and Vision insurance
• Company-paid life insurance
• Paid time off
• 8 paid holidays each calendar year
• 4 hours volunteer paid time off
• Counseling session reimbursement
• Company wellness program including a gym membership discount
• Continuing education reimbursement
• 401K with up to 7% company match
• Paid maternity leave
• May be eligible for bonus potential
• Training and career development opportunities
• Opportunities to give back to local communities

To learn more about Jarrett, check us out here!

Jarrett is an equal opportunity employer, dedicated to a policy of non-discrimination on the basis of race, color, religion, sex, national origin, ancestry, age, disability or any other characteristic protected by law.