Logistics Coordinator

Home Chef (Internal Employees); Chicago (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision, life and disability insurance

Paid holidays, sick time, and vacation time

401k program

Flexible spending accounts

Job summary

Home Chef (Internal Employees) is seeking a Logistics Coordinator to manage transportation activities, monitor shipments, and communicate with carriers. The role includes troubleshooting and resolving operational issues, ensuring efficient logistics operations.

Qualifications include a four-year degree, logistics experience, and strong communication skills. The position offers a competitive salary range of $60,000 - $65,000 USD, along with comprehensive benefits.

Qualifications

• 1+ year logistics and/or transportation experience required.
• Highly autonomous and proactive.
• Capable of quickly assessing competing priorities.

Responsibilities

• Monitor and track all loads and troubleshoot issues with carriers.
• Audit and reconcile invoices prior to payment.
• Coordinate the resolution of routine shipment issues.

Skills

Strong verbal and written communication

Logistics and transportation experience

Spreadsheet mastery (Excel, Google Sheets)

Detail-oriented

Multi-tasking ability

Education

Completion of a four-year degree program in a related field

Job description

The Logistics Coordinator is responsible for coordinating transportation activities, monitoring shipments, communicating with carriers and internal stakeholders, and resolving routine operational issues. The role supports logistics operations through execution of established processes, shipment tracking, reporting, and administrative activities.

Day-to-Day Operations

• Monitor and track all loads and troubleshoot issues with carriers when problems arise
• Maintain accurate and timely shipment updates to ensure visibility and operational continuity
• Monitor and respond promptly to internal and external communications, providing shipment status updates and pertinent information to carriers, plant teams, and key stakeholders
• Serve as the primary point of contact for carriers to facilitate shipment execution and status updates while providing prompt, high-level customer service
• Coordinate the resolution of routine shipment issues while maintaining the best customer experience and escalating non-routine concerns to management, as needed
• Utilize approved carrier network and established routing guidelines to secure transportation capacity and tender freight assignments
• Light weekend and after hours tracking
• Utilize Home Chef’s Transportation Management System (TMS) to conduct daily operational tasks
• Use internal tools to communicate forecasted load requirements for truckload and LTL (less than truckload) shipments

Cross-Functional Collaboration with Plant Teams

• Develop strong relationships and operational understanding with warehouse and production teams to coordinate load scheduling, dock appointments, and support efficient shipment execution
• Proactively communicate pertinent shipment details to/from carriers and internal teams
• Serve as the primary point of contact for freight exceptions (late pick ups, rescheduling, vendor issues, etc.) coordinating resolution in accordance with established procedures to best avoid customer delays

Reporting, Auditing, Claims Management

• Audit and reconcile invoices prior to payment by accounts payable
• Raise claims and other exception items as required
• Maintain data within internal tools

This position requires <10% travel.

Qualifications

• Completion of a four-year degree program in a related field
• Highly autonomous and proactive
• Strong verbal and written communicator and negotiator
• 1+ year logistics and/or transportation experience required
• Mastery of spreadsheet usage (Excel, Google Sheets)
• Strong ability to multi-task and flexibly switch between tasks, detail orientation
• Strong sense for numbers in a business context e.g., prices, spend
• Capable of quickly assessing competing priorities and maintaining fast response times

Benefits

• Medical, dental, vision, life and disability insurance available
• Paid holidays, sick time and vacation time
• 401k program
• Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team [e-mail].

Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off.

$60,000 - $65,000 USD