Logistics Coordinator

Border States; Baltimore (MD); Hybrid; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health benefits

ESOP

401(k)

Paid Holidays

Paid Volunteer Time

Job summary

Border States is seeking a Branch Support Coordinator in Curtis Bay, MD to support day-to-day logistics and coordinate delivery communications with warehouses, drivers, contractors, and customers. This role ensures timely service and smooth operations for our customer needs.

The candidate should have 2 years of logistics/warehouse experience, forklift knowledge, and proficiency with Windows and Microsoft Office, with a focus on accuracy, safety, and customer service.

Qualifications

• Two years of work experience preferred.
• Prior warehouse distribution experience and forklift operation is preferred.
• Working knowledge of Windows and Microsoft Office tools.

Responsibilities

• Updates and schedules the calendar for jobsite deliveries.
• Calls ahead to verify deliveries, dates, POC, etc.
• Communicates scheduled dates and changes to CSR team.
• Processes and completes Branch Support Center material requests.
• Creates Shipping Memo Only (SMO) returns for material transfers.
• Picks material, processes for delivery, and ships the material.
• Cancels tickets and coordinates with CSR team as requested.
• Provides coordination, tracking and planning for shipping.

Skills

Interpersonal skills

Communication

Organizational skills

Microsoft Office

Forklift experience

Windows PC proficiency

Tools

Microsoft Excel

Office Suite

Job description

Employee-Owned. Customer-Driven.

This position will report to: Travis McCartney

This position will be located in: Curtis Bay, MD

This position is posted: Both Internally and Externally

Flexibility Option: In Person

Pay Range

• Individual compensation is determined based on several factors, including job-related skills and qualifications, education, relevant experience, work location, internal equity considerations, and the overall responsibilities of the position.

Job Summary

Supports the day-to-day operations of the branch in providing support and coordination of logistics and services to meet our customer’s needs. Assists with logistics coordination and delivery communications with BSE warehouse, drivers, contractors, and customers.

Responsibilities

Essential Functions

• Updates and schedules the calendar for jobsite deliveries.
• Calls ahead to jobsite locations to verify deliveries, dates, point of contacts, etc.
• Communicates scheduled dates and changes to CSR team.
• Processes and completes Branch Support Center material requests
• Creates “Shipping Memo Only (SMO)” returns for material transfers.
• Pulls material, process material for delivery, and ship the material.
• Cancels tickets and coordinates with CSR team as requested
• Provides coordination, tracking, planning for shipping.
• Works in a safe manner and follows Border States safety program guidelines and policies.

Non-essential Functions

• May also act as a backup for the warehouse.
• Assists with and canceling tickets for date management.
• Assists with quality assurance and on time delivery processes.
• Performs other duties as assigned by supervisor or other designate

Qualifications

• Two-years of work experience preferred.
• Prior warehouse distribution experience, including forklift operation and knowledge of electrical products/systems is also preferred.
• Working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint).

Skills And Abilities

• Excellent interpersonal, written and verbal communication and, reading skills
• Ability to effectively plan, prioritize and organize.
• Ability to perform all aspects of the job as accurately, efficiently and safely as possible.
• Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):

Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Floor to Waist:
• Than 10 lbs. - Occasionally
• 10 to 25 lbs. - Occasionally
• 26 to 50 lbs. - Occasionally
• 51 to 75 lbs. - Occasionally
• 76 to 100 lbs. - Occasionally
• 101 + lbs. - Occasionally
• Above Waist Lift:
• Than 10 lbs. - Occasionally
• 10 to 25 lbs. - Occasionally
• 26 to 50 lbs. - Occasionally
• 51 to 75 lbs. - Occasionally
• 76 to 100 lbs. - Occasionally
• 101+ lbs. - Not at all
• Unilateral Carry:
• Than 10 lbs. - Occasionally
• 10 to 25 lbs. - Occasionally
• 26 to 50 lbs. - Not at all
• 51 to 75 lbs. - Not at all
• 76 to 100 lbs. - Not at all
• 101+ lbs. - Not at all
• Bilateral Carry:
• Than 10 lbs. - Occasionally
• 10 to 25 lbs. - Occasionally
• 26 to 50 lbs. - Occasionally
• 51 to 75 lbs. - Occasionally
• 76 to 100 lbs. - Not at all
• 101+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Frequently
• Standing (for sustained periods of time) - Occasionally
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/Stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Occasionally
• Reaching (extending arms in any direction) - Continuously
• Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Frequently
• Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
• Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Handling (applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently
• Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally
• Driving (the control and operation of a fork lift) - Not at all
• Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Occasionally
• Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
• Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure to adverse weather & temperature conditions - Frequently
• Travel(travel needed to perform job duties) - Not at all

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values

As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

Our Purpose

We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy

We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards

Border States employee-owners are competent, accurate, responsive, and engaged.

Your career

Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to:

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more!
• Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:

• Criminal background check (required for all positions)
• Motor Vehicle Record (MVR) check (required for positions involving driving)
• Drug testing

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.