Logistics Center Supervisor

Savers; West Springfield (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Savers in West Springfield, MA is seeking a Logistics Manager to oversee driver dispatch, warehouse operations, and regulatory compliance. You will lead a team of drivers and support staff, and collaborate with stores to ensure timely product flow.

The role requires 3+ years in transportation/logistics, strong leadership, and proficiency with Microsoft Office. This on-site position offers growth within our thrift network and exposure to multi-state operations.

Qualifications

• 2+ years in transportation, distribution or logistics.
• Working knowledge of DOT regulations.
• Working knowledge of CSA 2010.
• Proficient in Microsoft Office (Outlook, Excel).

Responsibilities

• Directs drivers and management staff.
• Oversees daily logistics activities including dispatch and warehouse operations.
• Ensures regulatory compliance with DOT, FMCSA and OSHA.
• Monitors KPIs and drives performance improvements.
• Maintains data accuracy and reporting for logistics operations.
• Oversees warehouse staff and related activities.
• Works with sourcing and store management to smooth flow of goods.

Skills

Transportation & logistics experience

Planning & organization

Customer service

Supervisory / Leadership

Communication skills

Problem solving

Decision making

Team leadership in physical labor

Relationship building

Project leadership

Business ownership mindset (thrift)

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Excel

Outlook

Job description

Supply Chain/LogisticsWest Springfield,Massachusetts

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used , one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

• Bundled health plans such as medical, Rx, dental andvision
• Company-paid life insurance for extra protection and peace of mind
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What You'll Be Working On:

Directs: Drivers (up to 10 or more); management and admin staff

Summary:

Supports Savers vision by assisting in the daily management of a regional domicile of truck drivers, equipment and associated support staff. At the direction of the Logistics Center Manager (or ATCM) works with Sourcing and area store management to ensure proper and timely flow of goods to the stores in a given geography; may also be responsible for collecting donations for shipment to other areas of the country. May also oversee a small warehouse with associated personnel and activities in support of product collection, storage and movement to stores. Ensures compliance with all regulatory agencies such as DOT, OSHA and DOL.

• Oversees daily Logistics activities, including drivers dispatch, and warehouse as required, per the operational plan and budget;
• Responsible for the performance, productivity and safety of all Logistics employees per company policies and/or established standards;
• Oversees and directs the safety and training programs; responsible for enhancing regulatory compliance (DOT, FMCSA, OSHA );
• Oversees employee time & scheduling, forecasting and allocation,
• Investigates and follows up all accident and injury incidents;
• Assists in ongoing communications with drivers on a group (e.g., weekly meetings) and individual basis;
• Reviews daily driver route schedule and truck assignments;
• As applicable oversees loading/unloading logistics at the warehouse
• Monitors key performance indicators tracking operational performance; recommends change to drive improvements in same
• Ensures accuracy and integrity of data collection and reporting as well as efficiency of overall operational data management systems
• May be required to Supervise the warehouse staff in the execution and delivery of services
• Executes established operational processes and procedures to achieve outstanding results.
• Ensures facility maintenance and security.
• Participates on department or companywide projects in support of the company goals and objectives.

What you have:

Required Knowledge, Skills and Abilities:

• Demonstrated ability and experience in transportation, distribution or logistics (minimum 2 years experience preferred)
• Working understanding of DOT regulations
• Working knowledge of Logistics equipment
• Some knowledge of planning and optimizing truck routes, dispatching processes and procedures and of the supporting software for those processes in the Logistics industry
• Working knowledge of receiving and shipping procedures and methodology
• Working knowledge of Microsoft Office including Outlook and Excel
• Understanding of Key Performance Indicators within Logistics and distribution operations
• Working knowledge of CSA 2010
• Demonstrated planning and organization skills
• Demonstrated customer service skills
• Demonstrated supervisory, management and leadership skills
• Ability to set priorities, meet deadlines and multi-task with minimal supervision
• Ability to work independently or as part of a team.
• Ability to communicate orally and in writing
• Ability to lead a diverse work group in a physical labor environment under pressure situations and time constraints.
• Ability to think and act as a business owner in the thrift industry
• Ability to identify problems and recommend solutions
• Ability to make or influence decisions
• Ability to establish relationships with peers, internal and external customers and vendors
• Ability to participate on and lead projects
• Ability to work within Savers culture Essential Job Functions: Under the direction of the TCM

Minimum Required Education, Training and Experience:

• High school diploma or equivalent; Bachelor’s degree preferred
• 3 years experience in transportation, distribution and/or logistics management

Physical Requirements:

• Ability to stand for long periods of time
• May be required to lift up to 70 lbs

FLSA: Exempt

Travel: Less than 10%

Work Type/Location: 266 Cold Spring Ave., West Springfield, MA 01089