Logistics Associate

Tangoe; Indianapolis (IN); On-site; USD 25,000 - 30,000; Full time

Job summary

Tangoe in Indianapolis is seeking a Logistics Associate to support inventory management, order fulfillment, and billing processes within a fast-paced environment. This onsite role requires accurate data entry, timely shipping, and strong team collaboration to meet SLAs.

You will maintain documentation, assist with ticket queues, and help improve logistics workflows while upholding professional communication with carriers, vendors, and internal teams.

Qualifications

• High School diploma or equivalent is required.
• Ability to lift and maneuver up to 30 lbs.
• Familiarity with warehouse/logistics processes a plus.

Responsibilities

• Maintain inventory accuracy by entering all received products into systems.
• Ship orders in a timely and accurate manner.
• Manage assigned ticket queues and mailboxes.
• Provide professional customer service and collaborate with teams.

Skills

Communication

Customer service

Independent worker

Multi-tasking

Lifting 30 lbs

Education

High School diploma or equivalent

Job description

Tangoe is powered by cutting-edge technology and the top people in the IT lifecycle management industry. Customers count on us to pay their bills, process their orders, manage their inventory, and find them savings for their global telecom, mobile, and cloud technology environments. In other words, we’re really rather fabulous, and Gartner rates us as “Visionary”!

What you’ll do:

Tangoe is the leading Technology Expense Management company in the industry. We specialize in providing innovative expense management solutions and services to businesses in the enterprise and mid-enterprise segment. With a commitment to innovation and customer success, we are dedicated to helping enterprise organizations navigate the complexities of Cloud, Mobile and Fixed expense management all while maintaining a focus on their own strategic goals. Our cloud platform empowers organizations to optimize their cloud costs, enhance financial efficiency, and maximize the value of their cloud investments. As a customer-focused and growth-oriented company, we are committed to delivering exceptional solutions that drive measurable results.

The Logistics Associate assists with receiving, storage, kitting and assembly, distribution, logistics and inventory management. Responsible for ensuring product fulfillment is accomplished in support of SLAs. Ensuring all supply goals are met while providing customer service and professionalism to our clients.

This is a fully onsite role in Indianapolis, Indiana.

Responsibilities:

• Maintain inventory accuracy by entering all received products into our systems
• Invoice accessories in a timely and accurate manner
• Ship orders in a timely and accurate manner
• Maintain proper documentation for all internal processes
• Display a high level of professionalism and customer service. Communicate effectively with other departments, shipping carriers, and vendors
• Proactively identify and resolve issues
• Communicate and collaborate effectively with all team members, making a positive effort to provide assistance to other associates
• Prioritize and manage time effectively
• Show initiative to improve processes by putting forth creative ideas
• Demonstrate reliable attendance to avoid a work imbalance with other team members
• Complete assigned tasks accurately and within required SLAs
• Utilize resources appropriately and consistently to manage transactions
• Manage assigned ticket queues and mailboxes effectively and efficiently
• Exhibit comprehensive understanding of each assigned account
• Follow Logistics procedures
• Kit devices accurately and efficiently to meet customer expectations

Skills & Qualifications:

• Effective professional communication skills with a customer focus
• Ability to stand in one location and stay task focused for long periods of time
• Work well independently or in a team environment
• Prioritize and multi-task large workloads while maintaining accuracy
• Ability to lift and maneuver up to 30 lbs
• Prior experience with logistics or mobile is a plus, but not required

Education:

• High School diploma or equivalent

Working conditions:

• Office/warehouse environment
• Onsite role in Indianapolis, Indiana

What we offer:

A competitive salary, along with a whole stack of other benefits too! We're ambitious, friendly, driven, and passionate. If you want to be a part of a like-minded team in an evolving, challenging marketplace, then it’s worth us having a chat!

Pay for this role is $20.00/ hr.

Tangoe Values:

• Accountability: Relentlessly delivers.
• Customer Centricity: Constantly enhances the customer experience.
• Transparency: Honest and respectful communication.

More Information About Tangoe:

Tangoe reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state, or local laws.

Tangoe is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.

Tangoe is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call [phone]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires Tangoe to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please visit Tangoe’s career page at https://www.tangoe.com/company/careers/.

As a Federal Contractor, Tangoe is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information, please visit Tangoe’s career page at https://www.tangoe.com/company/careers/.

Tangoe will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. For information, please visit Tangoe’s career page at https://www.tangoe.com/company/careers/.