Logistics Admin Specialist: Frontline Customer Care

FedEx; Town of Montgomery (NY); Vor Ort; USD 34.000 - 44.000; Vollzeit

Zusammenfassung

FedEx in the Town of Montgomery, NY is seeking an organized clerical assistant to support hub and station operations, handle records, quality assurance, and customer service. You will manage data entry, generate reports, and respond promptly to inquiries to ensure smooth delivery processes.

The role emphasizes accuracy, multi-tasking, and teamwork in a fast-paced logistics environment, with opportunities to contribute to loss prevention and operational efficiency.

Qualifikationen

• High school diploma or GED required.
• Minimum clerical or customer service experience preferred.
• Proficiency with Microsoft Office and data entry.

Aufgaben

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering phone).
• Reviews, researches and/or enters data in various systems to support respective functional area.
• Compiles data and provides regular and adhoc reports to management for review.
• Serves as frontline customer service to receive, solve and/or elevate customer inquiries and issues.
• Assists management with BC​SA audit activity by retrieving data and/or files for review.
• Responsible for records management tasks such as maintenance, destruction and inventory.
• Performs other duties as assigned.

Kenntnisse

Clerical skills

Data entry

Customer service

MS Office

Phone & email handling

Ausbildung

High School Diploma or GED

Jobbeschreibung

FedEx in the Town of Montgomery, NY is seeking an organized clerical assistant to support hub and station operations, handle records, quality assurance, and customer service. You will manage data entry, generate reports, and respond promptly to inquiries to ensure smooth delivery processes.

The role emphasizes accuracy, multi-tasking, and teamwork in a fast-paced logistics environment, with opportunities to contribute to loss prevention and operational efficiency.