Lodging Managers

Course Advisor; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Course Advisor seeks a Lodging Manager to plan and coordinate activities that provide lodging and accommodations. Responsibilities include training staff, performing marketing, processing registrations, and ensuring effective operations through coordination with other managers. Key skills include active listening, service orientation, and personnel management. Candidates should be familiar with various software tools including Microsoft Office. This role offers a dynamic opportunity to lead in the hospitality sector.

Responsibilities

• Perform marketing and public relations activities.
• Prepare required paperwork pertaining to departmental functions.
• Receive and process advance registration payments and mail letters of confirmation.
• Confer and cooperate with other managers to ensure coordination of hotel activities.
• Observe and monitor staff performance for efficient operations.
• Train staff members.

Skills

Active Listening

Service Orientation

Social Perceptiveness

Speaking

Management of Personnel Resources

Writing

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Microsoft PowerPoint

Microsoft Outlook

Microsoft Access

Email software

Word processing software

Facebook

Oracle JD Edwards EnterpriseOne

Delphi Technology

Accounting software

Payroll software

Job description

Job Summary

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Life as a Lodging Manager

• Perform marketing and public relations activities.
• Prepare required paperwork pertaining to departmental functions.
• Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
• Confer and cooperate with other managers to ensure coordination of hotel activities.
• Observe and monitor staff performance to ensure efficient operations and adherence to facility’s policies and procedures.
• Train staff members.

Key Skills

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation: Actively looking for ways to help people.
• Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
• Speaking: Talking to others to convey information effectively.
• Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
• Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Tools and Technologies Used

• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Access
• Email software
• Word processing software
• Facebook
• Oracle JD Edwards EnterpriseOne
• Delphi Technology
• Accounting software
• Payroll software