Locker Room Attendant

The Clubs of Kingwood; Akron (OH); On-site; USD 33,062,000 - 49,594,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Short-term and long-term disability

401(k) retirement savings plan

Generous paid time off

Job summary

Invited is looking for a Locker Room Fitness Attendant to deliver exceptional service to our members and guests. You will keep locker rooms clean, organized, and welcoming, proactively addressing inquiries to enhance the overall experience at the club.

Responsibilities include maintaining cleanliness, restocking supplies, and assisting with daily tasks across designated areas, while upholding club standards and safety guidelines. This role requires professionalism and a team-oriented mindset.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred in fitness or hospitality.
• Ability to interact positively with members and guests.
• Experience maintaining cleanliness in public facilities.

Responsibilities

• Maintain locker room and restroom cleanliness and supplies.
• Oversee daily assignments to meet club standards and keep spaces tidy.
• Assist in housekeeping and respond to member inquiries.
• Follow safety guidelines and professional conduct at all times.

Skills

Customer service

Communication

Teamwork

Professionalism

Hygiene

Education

High School Diploma or Equivalent

Job description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since itsinceptionin 1957, Invited hasoperatedwith the central purpose of building relationships and enriching the lives of our members, guests and more than17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools,state-of-the-artracquet facilities, fitness centers, and much more. Come bea part of this incredible and inclusive team at Invited!

Job Summary

The Locker Room Fitness Attendant is responsible for delivering exceptional professionalism and customer service to our members and guests. The primary responsibilities will include maintaining the cleanliness and organization of the locker rooms and other designated areas, ensuring a welcoming and comfortable environment for all users. This role will proactively address the needs and inquiries of members and guests, providing assistance and support to enhance their overall experience at the club.

Reporting Structure

Reports to the Fitness Manager or Fitness Director

Key Responsibilities

• Keep the locker rooms and restrooms clean, stocked, fresh, and sanitary at all times (e.g., restocking soaps, razors, paper products, towels, mopping floors, cleaning showers).

• Oversee the completion of daily assignments in designated areas to ensure compliance with Club standards and communicated expectations. This includes maintaining clean and clutter-free spaces, restocking supplies, and ensuring that marketing materials are up to date.

• Assist in housekeeping as requested.

Additional Duties

• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.

Qualifications

Preferred

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in a fitness, hospitality, or similar environment.
• Demonstrated ability to interact positively and professionally with members and guests.
• Experience in maintaining cleanliness and organization in a public or recreational facility, ensuring a high standard of hygiene and presentation.
• Strong verbal communication skills, with the ability to effectively assist members and respond to their needs or concerns.
• Experience working as part of a team, contributing to a positive and collaborative work environment.
• Ability to handle minor issues or concerns that may arise, demonstrating a proactive and solution-oriented mindset.

Physical Requirements

• Frequent sitting, standing, walking, and driving
• Occasional exposure to temperature changes, dust, fumes, or gases
• Squatting, kneeling, reaching, grasping, twisting, and bending
• Ability to lift, carry, push, or pull up to 100 lbs. on occasion
• Talking, hearing, and seeing

Primary Tools/Equipment

• Cleaning equipment – 5-15 lbs.
• Merchandise 5 - 30 lbs.

Work Schedule

• Adherence to attendance requirements as outlined in the weekly schedule.
• Flexibility to work additional hours as needed to meet position deadlines.
• Availability to work on weekends and/or holidays as required.

What We Offer

We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.

Have more questions? Check out our Invited Jobs website for more details aboutClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements.Additionalduties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.