Location Director

LaserAway; Novato (CA); On-site; USD 70,000 - 115,000; Full time

Benefits offered by this job

Free aesthetic treatments

Discounted treatments

Job summary

LaserAway is seeking a Store Sales Manager (Location Director) to lead a clinic with a focus on sales performance, patient experience, and team development. You will oversee operations, coach PCCs, manage scheduling, and ensure exceptional care while driving revenue aligned with brand standards.

The role calls for 3+ years in high-end retail or high-touch service, with strong skills in Google Suite and CRM data analysis. Flexible to work evenings and weekends as needed.

Qualifications

• 3+ years of leadership in high-end B2C retail or high-touch service industries.
• Proficiency in Google Suite, CRM systems, and data analysis to drive decision-making.
• Bachelor’s degree preferred.

Responsibilities

• Drive sales success by coaching PCCs to achieve goals and maximize clinic revenue.
• Manage daily scheduling to keep the clinic busy while ensuring staff breaks.
• Deliver exceptional patient care from consultation to treatment.
• Track CRM initiatives and use cross-sell, upsell, and win-back strategies.
• Uphold LaserAway brand standards and staff dress code.
• Recruit, train, and mentor PCCs and clinicians, managing performance.
• Oversee medical inventory and equipment maintenance.
• Foster community relationships and collaborate with regional teams.
• Promote a positive, collaborative team culture across departments.

Skills

Leadership

Sales coaching

Data analysis

Education

High School Diploma

Bachelor’s degree preferred

Tools

Google Suite

CRM systems

Job description

Perform exceptional treatments. Build confidence. Ignite the potential within.

Join LaserAway as a Store Sales Manager – Lead, Inspire, and Drive Success in Aesthetic Dermatology!

About the Role: Store Sales Manager (Location Director)

As a Store Sales Manager, you will lead your clinic to success by combining strategic oversight with hands‑on sales contributions. You’ll ensure smooth clinic operations, foster a collaborative team environment, and set the standard for excellence in patient care. This is an exciting opportunity for a motivated individual to directly impact clinic performance, patient satisfaction, and team development.

Compensation:

Enjoy a competitive base salary at our [LOCATION] location, plus the opportunity to earn revenue shares based on your clinic’s performance. This unique compensation plan rewards your leadership and dedication to driving results.

On average, our Store Sales Managers earn $70,000to $115,000 annually, with top performers exceeding expectations thanks to their ability to inspire their teams and achieve revenue goals. At LaserAway, your success is our success!

Key Responsibilities

• Drive Sales Success: Lead by example, contributing to individual sales while coaching Patient Care Coordinators (PCCs) to achieve their goals and maximize clinic revenue.
• Manage Clinic Operations: Oversee daily scheduling, ensuring the clinic is busy while maintaining proper breaks for staff and delivering a seamless patient experience.
• Deliver Exceptional Patient Care: Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
• Optimize Revenue Growth: Track CRM initiatives, focusing on cross-sell, upsell, and “win-back” strategies to boost clinic performance.
• Uphold Brand Standards: Ensure the clinic operates under LaserAway’s brand standards, including maintaining a clean, welcoming environment and ensuring staff adheres to dress codes.
• Oversee Staff Management: Recruit, train, and mentor PCCs and clinicians, fostering a positive work environment while managing performance expectations.
• Inventory and Equipment Oversight: Manage medical inventory, supplies, and the maintenance of aesthetic equipment to ensure seamless clinic operations.
• Foster Community Engagement: Build relationships with local businesses and organizations to position LaserAway as a key community member.
• Collaborate Across Teams: Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
• Promote Team Culture: Lead with compassion and professionalism, encouraging a motivated, unified team working toward shared objectives.

What We’re Looking For

• Education: High School Diploma required; Bachelor’s Degree preferred.
• Experience: 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
• Skills: Proficient in Google Suite, CRM systems, and data analysis to drive decision-making.
• Leadership: A dynamic leader who thrives on talent acquisition, team development, and fostering collaboration across sales and clinical teams.
• Professionalism: A proactive, detail-oriented individual with a strong commitment to LaserAway’s values and operational excellence.
• Availability: Flexible to work evenings, weekends, and holidays to meet clinic needs.

Why You'll Love It Here

• Ownership Opportunities: Take ownership of your clinic’s performance and success with autonomy to make an impact.
• Professional Growth: Benefit from leadership coaching, ongoing development, and a clear path for career advancement.
• Collaborative Culture: Join a supportive, innovative team that values teamwork and excellence.
• Competitive Rewards: Enjoy a competitive salary, performance incentives, and comprehensive benefits.
• Exclusive Perks: Receive free and discounted aesthetic treatments to look and feel your best!

Why LaserAway?

At LaserAway, we redefine excellence in aesthetic dermatology. Every treatment is performed by licensed medical professionals supported by 25 board‑certified dermatologists who craft and monitor our protocols for unmatched safety and effectiveness. With state‑of‑the‑art technology and premium products, we treat all skin types with precision and care, combining clinical expertise with cutting‑edge innovation.

Join Our Team

At LaserAway, we empower our leaders to thrive in a dynamic environment where excellence and innovation drive success. If you are a results‑driven leader passionate about aesthetics and motivated by the opportunity to lead a high‑performing team, we want to hear from you.

Benefits Summary:
LaserAway provides competitive compensation packages and a comprehensive range of benefits, including Medical, Dental, Vision, Disability and Life Insurance, a 401(k) plan with a company match, and additional ancillary benefits. We also offer Paid Time Off (PTO) in compliance with state and federal requirements, ensuring our employees are supported both professionally and personally. LaserAway also provides incentive compensation, including potential bonusesand commissions, depending on role and performance.

Disclaimer

LaserAway is an Equal Opportunity Employer and will provide reasonable accommodations for employees with disabilities to perform essential functions, barring undue hardship. Duties may be reassigned as needed. This job description is not exhaustive and may be updated at any time.