Localization Technical Partner - Bilingual (Japanese & English)

The Pokémon Company International; Bellevue (WA); Hybrid; USD 85,000 - 150,000; Full time

Benefits offered by this job

100% employer-paid healthcare premiums

Hybrid work environment

Generous paid family leave

Employer-paid life insurance

Employer-paid long/short-term income保険

401k employer matching

Job summary

The Pokémon Company International is seeking a Localization Technical Partner who is fluent in Japanese and English to support the localization and asset management for our video game products in Bellevue, WA. The role includes coordinating hardware and software preparation, on-site support rotations, and liaising with developers and internal teams.

You will work in a hybrid environment, handling confidential information, and leveraging your IT operations knowledge to troubleshoot issues, manage

Qualifications

• Requires 3–4 years related experience and a Bachelor’s degree or equivalent.
• Fluent English and Japanese communication required.
• Experience with IT operations and asset management is a plus.
• Ability to handle confidential information professionally under tight deadlines.

Responsibilities

• Support video game projects by preparing hardware and software, ensuring secure environments, and guiding team members.
• Manage game hardware/software assets and participate in on-site support rotations.
• Coordinate with developers, project managers, localization and marketing teams to address localization and asset needs.

Skills

English & Japanese bilingual comms

Project coordination

Confidential information handling

Under pressure work

Self-starter

Strong organizational skills

Microsoft Office Suite

Pokémon knowledge

PCs/Networking troubleshooting

Education

Bachelor’s degree or equivalent experience

Tools

PC hardware troubleshooting

Automation scripts/macros

Video game asset management tools

Job description

Localization Technical Partner - Bilingual (Japanese & English)

Bellevue, Washington, United States

Get to know The Pokémon Company International

The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.

• Job Title: Localization Technical Partner - Bilingual (Japanese & English) (18 months Fixed-Term Contract)
• Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company’s video game products.
• FLSA Classification (US Only): Exempt
• People Manager: No

What you’ll do

• Support teams on video game projects by preparing hardware and software in a timely manner, ensuring secured environment, instructing team members how to play as necessary.
• Manage video game hardware and software assets.
• Participate in on-site support rotation.
• Provide game screens and footage capturing for various internal stakeholders including Localization and Marketing Teams upon business needs.
• Liaise with developers, stakeholders, project managers, Localization and Marketing teams (as well as other external parties when required) for matters related to localization, hardware and software assets, and other projects.
• Work as a point of contact of game footage localization, maintain and promote excellent relationships with internal marketing teams and business partners.
• Ensure prompt and accurate communications with understanding Japanese and American business cultures.
• Identify, research, and resolve complex technical problems.
• Coordinate with other teams or specialists to resolve technical problems.
• Document, track, and monitor the problem using applicable systems and tools.
• Support Manager, Localization Management, in handling variety of ad-hoc tasks/projects when needed.

What you’ll bring

• Three (3) to four (4) years of related experience.
• Bachelor’s degree or equivalent experience required.
• Strong knowledge of Pokémon franchise would be a huge plus.
• Excellent communication skills in both English and Japanese.
• Experience in project coordination would be a plus.
• Proven ability to handle confidential information in a professional manner.
• Ability to work under pressure, with tight deadlines and shifting schedules.
• Technical knowledge of PCs, network technology, Nintendo hardware, Mobile devices etc.
• Advanced computer skills: ability to work with task automation scripts/macros, troubleshoot PC software/hardware/networking issues, etc. would be a plus.
• Comfort with troubleshooting new software and the ability to learn specialized technical programs.
• Experience working in IT Operations including knowledge of common, tools, methods, and techniques is a strong plus, but not required.
• Experience with video games (developing, playing, and/or translating).
• Self-starter, with strong organizational skills.
• Proficiency in Microsoft Office Suite.

Base Salary Range: For this role, new hires generally start between $85,000.00 - $95,000.00 per year. The full range is $85,000.00 - $150,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

How you’ll be successful

• Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
• Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
• Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
• Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
• Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.
• Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

What to expect

• An innovative culture driven by impact, delivering meaningful outcomes.
• Company events that celebrate the spirit of Pokémon.
• Competitive cash-based compensation programs.
• 100% employer-paid healthcare premiums for you.
• Generous paid family leave.
• Employer-paid life insurance.
• Employer-paid long and short-term income protection insurance.
• US Employees: 401k Employer Matching.
• UK/IRE/MX Employees: Pension Employer Contributions.
• Fitness reimbursement.
• LinkedIn learning.
• Comprehensive relocation package for certain roles.
• Hybrid work environment.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at [e-mail] .