Local Goods & Produce Retail Associate

The Trustees of Reservations; Dover (MA); Sur place; USD 23 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Sick time

Reciprocity: free/discounted access to

Discounts

Résumé du poste

The Retail Associate position at Powisset Farm Store, Dover, MA is a part-time, onsite role reporting to the Retail Store Manager. You will welcome customers, promote Trustees products, and help manage inventory, POS transactions, and online orders while showcasing locally sourced vegetables, meat, and value-added items.

Ideal candidates have retail experience, reliable transportation, and a customer-first mindset with the ability to stand for long periods and lift up to 40 lbs.

Qualifications

• Experience in retail or another customer facing position preferred.
• Must be available some weekdays and Saturdays & Sundays, during store operating hours.
• Must have access to a working car or other reliable transportation to and from work.
• Produce results while alone in a fast-paced environment by adapting and implementing new strategies.
• Able to function and act both independently and as a team member. Communicate, make decisions & multi-task under pressure.
• Attention to detail, both visually in-store and in completing daily tasks.
• Possess an engaging, outgoing, and respectful personality and a good sense of humor.
• Math skills for handling and counting cash.
• Experience with computers, smartphones/apps, and POS system knowledge.
• Able to lift 40lbs consistently & stand for long periods of time (at least 6 hours).
• Prior customer service and/or food service experience.
• Knowledge of agriculture, meat and dairy products preferred.

Responsabilités

• Upholding high standards of customer service. Greet every customer, educate them about Powisset Farm and The Trustees, and help them in a friendly manner. Must demonstrate familiarity with store products, upcoming property events or programs, and Trustees membership levels.
• Personalizing relationships with customers. Recommending products to customers and elevate product complaints and/or special requests to Manager.
• Maintaining high standards of sanitation and safety. Adhere to all Board of Health requirements for food safety, proper storage, and store cleanliness.
• Assisting with inventory controls, including: managing expiration dates; restocking shelves; merchandising, fronting, and rotating inventory to ensure display quality; pricing new items; updating in-store signage.
• Managing the POS system, including online and in person sales. Responsible for cash handling; reconciling the cash drawer at open/close of day; conducting credit card transactions; and handling returns and refunds.
• Assisting with images, videos, and content for social media.
• Assisting with holiday online orders for in-store pickup. Pack orders and/or double-check that packed items match the order before delivery to customer. Elevate customer questions, refunds/substitutions, or complaints to management.
• Other duties as assigned with or without accommodation.

Connaissances

Customer service

Availability on weekdays

Weekend availability

Math skills

POS knowledge

Communication

Team player

Outils

POS software

Description du poste

The Retail Associate position at Powisset Farm Store, Dover, MA is a part-time, onsite role reporting to the Retail Store Manager. You will welcome customers, promote Trustees products, and help manage inventory, POS transactions, and online orders while showcasing locally sourced vegetables, meat, and value-added items.

Ideal candidates have retail experience, reliable transportation, and a customer-first mindset with the ability to stand for long periods and lift up to 40 lbs.