Lobby Security Officer in Plano, TX

Marksman Security; The Colony (TX); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

401(k)

Medical, vision, and dental insurance

Paid time off

Employee referral bonus program

Complimentary life insurance

Job summary

Marksman Security in The Colony, Texas, is hiring a Full-Time Lobby Security Officer to monitor and ensure safety at a headquarters facility. This role involves customer service, access control, and overseeing CCTV systems while maintaining a high level of professionalism.

The ideal candidate should have strong multitasking abilities and a customer service background, along with a valid Texas security guard license. Competitive pay of $18.50 per hour, benefits, and opportunities for career advancement await.

Qualifications

• Must be at least 21 years of age.
• Previous dispatch experience required.
• Must be able to pass pre-employment screening (background and drug).

Responsibilities

• Monitor emails, access control, and alarm systems in real-time.
• Provide support during emergencies (fire, medical, intrusions).
• Document incidents accurately in security electronic reporting platforms.

Skills

Customer service skills

Monitoring and surveillance experience

Report writing

Multitasking

Attention to detail

Education

High school diploma or equivalent

Non-Commissioned security license through the state of Texas

Job description

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well‑known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Marksman Security LLC

Is Hiring Immediately for

Full Time Lobby Security Officer

$18.50 Per Hour | Full Time | Plano, Texas

Monday thru Friday 1:00PM to 9:00PM (Saturday & Sunday Off)

Currently seeking an outgoing, Enthusiastic, Responsible person with a desire to work in a Professional, Customer Service Driven industry. The ideal candidate will have previous experience in Front Desk and Lobby Setting with Valid Security Guard Card

The ideal candidate will have previous experience in security or customer service fields. Must have active TEXAS State training and Guard Card licensing.

The site is a Headquarters location and will require the highest level of professionalism, customer service, technology skills, and high-quality candidates with excellent work ethics.

$50 Sign-On Bonus – Active Guard Card Already licensed? Associates who join with an active Guard Card on file will receive a $50 Sign-On Bonus, paid out upon successful completion of 90 days of employment.

Looking for more than just a job? Join Marksman Security — a service-driven team supporting a premier automotive facility. We're seeking dependable, detail‑oriented professionals who take pride in their work and are ready to grow.

What You'll Do

• Front Desk — Customer service, access control, CCTV monitoring, package distribution, visitor announcements

What This Role Is

This is a professional, high‑accountability environment — not a sit‑and‑scroll post. Your performance is visible, your work matters, and those who show up consistently have a real, fast path to advancement.

What We're Looking For

• Service — You understand that exceptional service builds trust and reputation
• Integrity — You are accountable, honest, and self‑aware
• Innovation — You look for better ways to get the job done
• Drive — You bring 100% effort and push through obstacles
• Commitment — You dedicate yourself to the mission

Key Responsibilities

• Monitor emails, access control, and alarm systems in real‑time.
• Monitor the facility's CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
• Dispatch field security officers and emergency responders during incidents.
• Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.
• Document incidents accurately in security electronic reporting platforms.
• Follow standard operating procedures and escalation protocols.
• Provide support during emergencies (fire, medical, intrusions, natural disasters).
• Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer‑based software with a high level of professionalism.
• Operate facility badging software, including enabling and disabling badges.
• Provide security support for various client projects and events.
• Administer all client policies for controlling access to client property

Qualifications

• At least 21 years of age or older
• High school diploma or equivalent
• Non‑Commissioned security license through the state of Texas
• Previous dispatch experience required
• Strong customer service skills
• Familiarity with report writing
• Monitoring and surveillance experience
• Must be able to multitask and prioritize assigned tasks
• Previous security experience is required
• Attentive to detail
• Must be able to multitask in a fast‑paced environment
• Previous experience utilizing security equipment and protocols required
• Must be able to pass pre‑employment screening (background and drug)

Benefits

• 401 (k)
• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off
• Bi‑Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities