Lobby Security Concierge — Full‑Time Front Desk

Prosegur Security USA, Inc; Franklin (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Prosegur Security USA, Inc. is seeking a Security Officer for a full-time, first-shift role in Franklin, TN. You will monitor entrances, patrol facilities, and enforce safety protocols to safeguard people and property.

Responsibilities include documenting incidents, assisting visitors, and maintaining DARs. A TN Guard License is required or obtainable, and candidates must pass drug screening and background checks.

Qualifications

• Must be 18 years or older.
• High School Diploma or GED required.
• Excellent written and verbal communication in English.
• Clean driving record and valid driver license.
• Must obtain TN State Guard License.
• Willingness to participate in drug screening and background check.
• Knowledge of security operations and procedures.

Responsibilities

• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security/safety of premises.
• Circulate among visitors, patrons, and employees to preserve order and protect property.
• Guard, patrol, and monitor industrial or commercial premises to prevent safety hazards, theft, violence, or infractions of rules.
• Enforce rules, regulations, policies, and procedures, and respond to emergency situations requiring security assistance.
• Escort on foot or by motor vehicle to transport individuals to specified locations or to provide personal protection or to escort persons off customer property.
• Write detailed narrative reports and maintain daily activity reports (DARs).
• Provide assistance to customers, employees, and visitors in a courteous and professional manner.
• Monitor for irregular or unusual activity.
• Secure facility and designated areas.
• Enforce facility and company policies and procedures.
• Investigate and prepare reports on incidents.

Skills

Verbal communication

Written communication

Interpersonal skills

Following instructions

Security knowledge

Driver's license

Background check

Drug screening

Observation skills

Education

High School Diploma or GED

Job description

Prosegur Security USA, Inc. is seeking a Security Officer for a full-time, first-shift role in Franklin, TN. You will monitor entrances, patrol facilities, and enforce safety protocols to safeguard people and property.

Responsibilities include documenting incidents, assisting visitors, and maintaining DARs. A TN Guard License is required or obtainable, and candidates must pass drug screening and background checks.