Lobby Receptionist

Prosegur Security USA, Inc; San Carlos, Northern (CA, KY); Hybrid; USD 38,000 - 40,000; Full time

Job summary

Prosegur Security USA, Inc in San Carlos, CA is seeking an unarmed security officer to maintain a safe environment for clients and staff. You will provide professional customer service, perform security rounds, and prepare clear reports and logs.

You will oversee post orders, staffing, scheduling, and payroll at the site, while guiding a team of officers to ensure compliance with protocols. Strong English communication and a clean driving record are required.

Qualifications

• 18+ years of age.
• CA Security Guard Card required.
• Minimum 1 year security experience.
• High School Diploma or GED required.
• Excellent written and verbal communication skills in English.
• Clean driving record and valid driver license.
• Capable of following complex instructions.
• Strong interpersonal skills.
• Willingness to participate in screening process (drug screen and background).
• Knowledge of security operations and procedures.

Responsibilities

• Provide unarmed security and maintain a safe environment for clients and staff.
• Interact with clients, visitors, employees, and the public professionally.
• Prepare written reports and logs; maintain clear documentation.
• Manage security services including post orders, staffing, scheduling, payroll, supervision and training at the site.
• Provide leadership and guidance to security officers, ensuring adherence to protocols and effective performance.
• Read and follow operating procedures and instructions; apply access control technology at client sites.
• Respond to emergencies, investigate disturbances, and ensure safety and security of people and property.

Skills

Written communication (English)

Verbal communication

Interpersonal skills

Following complex instructions

Education

High School Diploma or GED

CA Security Guard Card

Job description

Pay Rate for this position: $27.50 - $29.00/hour

Duties and responsibilities:

• Maintaining a safe and secure environment for customers and employees while providing general Unarmed security duties to our clients.
• Interact with clients, visitors, employees, and the public in a professional manner.
• This position will require you to be customer service oriented and have basic to intermediate computer skills, as well as effective written and oral communication skills.
• Must be able to frequently prepare written reports and logs in neat, legible handwriting
• Manage security services and related operations including preparation of post orders, staffing, scheduling, payroll, supervision and training at an assigned site.
• Provide leadership and guidance to a team of security officers, ensuring effective performance and adherence to protocols.
• Must be able to read and understand all operating procedures and instructions
• Advanced computer skills to utilize innovative, access control technology at client-specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Respond to emergencies, investigate disturbances, and help ensure the safety and security of people and property.

Physical Requirements:

This position requires significant physical activity throughout the shift. Officers must be able to:

• Walk and stand for extended periods (including completing multiple rounds and patrols of up to 1-2 miles per shift)
• Frequently climb stairs, ramps, or ladders as required by site patrol routes
• Work indoors and outdoors in varying weather conditions
• Maintain alertness and situational awareness during all patrols
• Occasionally lift and/or move up to 25 pounds

These physical requirements are essential to performing the job successfully. Applicants should ensure they are capable of meeting these requirements prior to applying. Reasonable accommodations may be considered in accordance with applicable law.

Qualifications:

• 18+ years of age
• CA Security Guard Card
• Minimum 1 year security experience required.
• High School Diploma or GED required.
• Excellent written and verbal communication skills in English.
• Clean driving record and valid driver license
• Capable of following complex instructions
• Strong interpersonal skills
• Willingness to participate in the company's screening process, including drug screen and background investigation.
• Knowledge of security operations and procedures

CA PPO 120931

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