Lobby Bartender

Dolphin Hotel Management; Rancho Mirage (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Hotel Discount Program

401(k) and Roth retirement plans with

Job summary

Westin Rancho Mirage Golf Resort & Spa seeks a Bartender to deliver exceptional beverage service in a welcoming environment. The role involves preparing alcoholic and non-alcoholic drinks, following recipes, and engaging with guests to ensure memorable experiences.

Candidates should have bartending experience in hotels or resorts, fluency in English, and the ability to work flexible hours including evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• Previous bartending experience in a hotel/resort environment preferred.
• Must meet minimum legal age to serve alcohol.
• Food Handler Certification required or obtainable upon hire where required.
• Responsible Beverage Service (RBS) Certification required or obtainable upon hire where required.
• Fluent in English (verbal and written); bilingual skills are a plus.

Responsibilities

• Greet guests promptly and professionally, creating a warm atmosphere.
• Prepare and serve beverages according to recipes and guest preferences.
• Provide recommendations on cocktails, wine, and specialty beverages.
• Verify guest age and ensure compliance with alcohol service requirements.
• Maintain bar area cleanliness and proper stock levels.
• Assist with special events and resort functions as needed.

Skills

Customer service

Communication

Mixology

Cash handling

Multitasking

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Westin Rancho Mirage Golf Resort and Spa - Rancho Mirage, CA 92270

Position Type: Full-Time/Part-Time

Salary Range: $16.90 - $16.90 Hourly

About Westen

At Westin Hotels & Resorts, we are committed to empowering the well-being of our guests. Through refreshing environments, thoughtful amenities, and revitalizing programming, we help ensure guests leave feeling better than when they arrived. We understand that travel can challenge well-being, and we take pride in being trusted partners who anticipate needs, deliver instinctive service, and create journeys that help guests be at their best.

We're seeking enthusiastic hospitality professionals who are passionate about delivering exceptional service and creating memorable guest experiences. At Westin Rancho Mirage Golf Resort & Spa, we believe that together, we rise.

Position Summary

The Bartender is responsible for providing exceptional beverage service while creating a welcoming and engaging atmosphere for guests. This role prepares and serves alcoholic and non-alcoholic beverages, maintains high standards of service and sanitation, and delivers memorable experiences through attentive, personalized hospitality. The Bartender works closely with servers, food runners, culinary teams, and leadership to ensure exceptional guest satisfaction and operational excellence.

Key Responsibilities

Guest Experience & Service

• Greet guests promptly and professionally, creating a warm and welcoming atmosphere.


• Prepare and serve alcoholic and non-alcoholic beverages according to recipes, standards, and guest preferences.


• Provide recommendations on cocktails, beer, wine, and specialty beverages.


• Anticipate guest needs and respond promptly to requests.


• Ensure guest satisfaction and professionally resolve guest concerns.


• Build rapport with guests to create a personalized experience that encourages repeat visitation.


• Present guest checks accurately and process payments according to company procedures.


• Maintain a professional, friendly, and engaging presence at all times.

Beverage Operations

• Maintain expert knowledge of beverage menus, specialty cocktails, wine lists, beer selections, and resort amenities.


• Verify guest age and ensure compliance with all responsible alcohol service requirements.


• Monitor alcohol consumption and follow responsible beverage service practices.


• Maintain proper stock levels of liquor, beer, wine, mixers, garnishes, glassware, and supplies.


• Prepare fresh garnishes and ingredients according to quality standards.


• Ensure the bar, service stations, and guest areas remain clean, organized, and properly stocked.


• Complete opening, closing, inventory, and side-work duties as assigned.


• Assist with special events, holiday programming, banquets, and resort functions as needed.

Sanitation & Safety

• Follow all food safety, sanitation, and responsible alcohol service guidelines.


• Maintain compliance with local, state, and federal health regulations.


• Ensure work areas remain clean, organized, and safe.


• Report safety concerns, equipment issues, or guest incidents promptly.


• Handle and store food, beverages, and supplies according to established sanitation procedures.

Teamwork & Support

• Work collaboratively with servers, food runners, bussers, hosts, culinary associates, and leadership teams.


• Support fellow team members during peak business periods.


• Participate in pre-shift meetings and ongoing training programs.


• Assist with maintaining outlet appearance and operational readiness.


• Perform additional duties as assigned to support departmental and resort objectives.

Knowledge, Skills & Abilities

• Strong customer service and hospitality skills.


• Excellent communication and interpersonal abilities.


• Strong knowledge of mixology, wine, beer, spirits, and beverage service standards.


• Ability to provide exceptional service in a fast-paced environment.


• Strong organizational skills and attention to detail.


• Ability to multitask while maintaining professionalism and service standards.


• Ability to handle cash, process transactions, and accurately manage guest checks.


• Commitment to providing exceptional guest experiences.


• Ability to work effectively both independently and as part of a team.

Qualifications

• High school diploma or equivalent preferred.


• Previous bartending experience in a restaurant, hotel, lounge, bar, or resort environment preferred.


• Luxury hotel or resort experience preferred.


• Food Handler Certification required or obtainable upon hire, as required by law.


• Responsible Beverage Service (RBS) Certification required or obtainable upon hire, as required by law.


• Must meet minimum legal age requirements to serve alcohol.


• Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.


• Fluent in English (verbal and written); bilingual skills are a plus.

Physical Requirements

• Predominantly indoor work environment.


• Ability to stand and walk for extended periods throughout the shift.


• Frequent bending, reaching, kneeling, twisting, and carrying supplies.


• Ability to lift and carry up to 50 lbs. occasionally.


• Frequent communication requiring hearing, speaking, and visual acuity.


• Ability to safely maneuver in crowded bar and restaurant environments.

Benefits

• Medical, Dental, and Vision coverage


• Basic Life, Voluntary Life, AD&D insurance options and more


• 401(k) and Roth Retirement Plans with company match


• Hotel Discount Program


• Career development and growth opportunities

Additional Information

• Regular attendance and schedule flexibility are essential.


• Associates must comply with all Dolphin California Hotel Management, LLC policies and safety standards.


• Due to the cyclical nature of hospitality, schedules may vary based on business needs.

Background Check Notice

In accordance with the Fair Credit Reporting Act (FCRA) and applicable state laws, a consumer report (background check) may be obtained as part of the employment process. You will receive all required disclosures, authorizations, and notices prior to any adverse employment decision.

Equal Employment Opportunity

Westin Rancho Mirage Golf Resort & Spa is an Equal Employment Opportunity employer. We are committed to fostering an inclusive workplace and do not discriminate based on any protected characteristic under federal, state, or local law.