LOBBY ATTENDANT (SEASONAL)

Chartwells Higher Education Dining Services; Evansville (IN); On-site; USD 1,653,000 - 2,066,000; Part time

Benefits offered by this job

Health and Wellness Programs

Discount Marketplace

Retirement Plan

Job summary

Chartwells Higher Education Dining Services is hiring for seasonal Lobby Attendant positions at the University of Evansville in Evansville, IN. Hours are seasonal with shifts 2:00 pm–8:00 pm and 11:00 am–7:00 pm on weekends; pay ranges from $12.00 to $15.00 per hour.

The role focuses on creating a welcoming atmosphere and guiding visitors and staff within the facility. Experience in client service is preferred but not required.

Qualifications

• Experience in a client service / reception position.
• Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook).
• Effective verbal and listening communication skills.
• Able to navigate to/from various locations throughout the facility.
• Able to multi-task and work at a fast pace.
• Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patients.
• May be required to complete and successfully pass a company provided CPR or BLS class.

Responsibilities

• Welcomes and acknowledges all guests.
• Anticipates and addresses guests’ needs.
• Assists guests in all guest service matters including concierge requests.
• Escorts all high touch clients to their meeting destinations.
• Promotes team work and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with others, and support team to reach common goals.
• Ensures front desk work area is kept clean and in an orderly state at all times.
• Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit.
• Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required.
• Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift.
• Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements.
• Performs other duties as assigned.

Job description

We are hiring immediately for seasonal LOBBY ATTENDANT positions.

Location: University of Evansville

Address: 1800 Lincoln Avenue, Evansville, IN 47722. Note: online applications accepted only.

Schedule: Seasonal schedule; Monday through Friday, 2:00 pm to 8:00 pm and 11:00 am to 7:00 pm on weekends. More details upon interview.

Requirement: Prior experience as a lobby attendant is preferred, but not required.

Pay Range: $12.00 per hour to $15.00 per hour.

Job Summary

Responsible for establishing a warm, welcoming, and professional atmosphere for all clients, recruits, customers and employees. The lobby attendant will assist with helping visitors and patients find their way around the hospital, coordinate transportation, and act as a liaison to the hospital staff.

Essential Duties and Responsibilities

• Welcomes and acknowledges all guests.
• Anticipates and addresses guests’ needs.
• Assists guests in all guest service matters including concierge requests.
• Escorts all high touch clients to their meeting destinations.
• Promotes team work and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with others, and support team to reach common goals.
• Ensures front desk work area is kept clean and in an orderly state at all times.
• Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit.
• Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required.
• Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift.
• Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements.
• Performs other duties as assigned.

Qualifications

• Experience in a client service / reception position.
• Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook).
• Effective verbal and listening communication skills.
• Able to navigate to/from various locations throughout the facility.
• Able to multi-task and work at a fast pace.
• Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patients.
• May be required to complete and successfully pass a company provided CPR or BLS class.

Working Conditions

Some exposure to elevated degrees of high heat, noise, dust, dirt and/or areas requiring infection control. Requires meeting deadlines for completion of work on a daily basis. Must be able to work all hours, including weekends and nights, as necessary, in order to maintain facility at the appropriate and safe level.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.