LOBBY ATTENDANT (FULL TIME)

Compass Group, North America; Newark (NJ); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Free meals

Uniforms & laundering

Retirement plan

Health and Wellness Programs

Discount marketplace

Identity theft protection

Job summary

Flik Hospitality Group is hiring for a full-time Lobby Attendant at Polaris - United Polaris Lounge in Newark, NJ. The role involves creating a welcoming atmosphere, assisting visitors, coordinating transportation, and serving as a liaison to hospital staff.

Qualifications include prior client service or reception experience, strong MS Office skills, and excellent verbal communication. The schedule is full-time with open availability and potential weekend/night shifts.

Qualifications

• Experience in client service or front desk roles.
• Proficient in MS Office (Word, Excel, Outlook).
• Excellent verbal and listening communication skills.
• Ability to navigate large facilities and coordinate directions.
• Willingness to work varied shifts, including nights/weekends.

Responsibilities

• Welcomes and assists guests at the lobby.
• Addresses guests' needs and concierge requests.
• Escorts high-touch clients to meeting destinations.
• Maintains a clean, orderly front desk area.
• Manages transportation coordination and emergencies as needed.
• Supports team with daily tasks and shift checklists.

Skills

Client service

Reception experience

MS Office

Verbal communication

Multitasking

Tools

MS Office

Job description

Flik Hospitality Group

• We are hiring immediately for full time LOBBY ATTENDANT positions.

• Location : Polaris - United Polaris Lounge, Newark, NJ 07114. Note: online applications accepted only.

• Schedule : Full time schedule. Open availability preferred. Days and hours may vary. Further details upon interview.

• Requirement : Previous experience required. *Internal Employee Referral Bonus Available

• Fixed Pay Rate : $23.65 per hour.

Free meals, uniforms and laundering service available at select locations.

Job Summary

Responsible for establishing a warm, welcoming, and professional atmosphere for all clients, recruits, customers and employees. The lobby attendant will assist with helping visitors and patients find their way around the hospital, coordinate transportation, and act as a liaison to the hospital staff.

Essential Duties and Responsibilities:

• Welcomes and acknowledges all guests.

• Anticipates and addresses guests’ needs.

• Assists guests in all guest service matters including concierge requests.

• Escorts all high touch clients to their meeting destinations.

• Promotes team work and quality service through daily communications and coordination with other departments.

• Develops and maintains positive working relationships with others, and support team to reach common goals.

• Ensures front desk work area is kept clean and in an orderly state at all times.

• Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit.

• Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required.

• Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift.

• Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements.

• Performs other duties as assigned.

Qualifications:

• Experience in a client service / reception position.

• Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook).

• Effective verbal and listening communication skills.

• Able to navigate to/from various locations throughout the facility.

• Able to multi-task and work at a fast pace.

• Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patients.

• May be required to complete and successfully pass a company provided CPR or BLS class.

Working Conditions:

Some exposure to elevated degrees of high heat, noise, dust, dirt and/or areas requiring infection control. Requires meeting deadlines for completion of work on a daily basis. Must be able to work all hours, including weekends and nights, as necessary, in order to maintain facility at the appropriate and safe level.

Associates at FLIK are offered many fantastic benefits.

Free meals, uniforms and laundering service available at select locations.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits
• including Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Flik maintains a drug‑free workplace.