Lobby Attendant

DoubleTree by Hilton Hotel San Diego - Del Mar; Del Mar (CA); On-site; USD 22,042,000 - 27,552,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with match

Employee discounts

Paid vacation & sick time

Life insurance

Job summary

DoubleTree by Hilton Hotel San Diego - Del Mar is seeking a Lobby Attendant to maintain the cleanliness and appearance of public spaces under the supervision of the Executive Housekeeper. You will help protect flooring, greet guests, and support a team approach to keep the lobby fresh and inviting.

Responsibilities include stocking supplies, following cleaning procedures, and reporting maintenance needs. A HS diploma and background check are preferred; benefits include medical, dental, vision,

Qualifications

• HS Diploma or equivalent preferred.

Responsibilities

• Maintain and protect public spaces and related areas to a high standard of cleanliness and appearance.
• Stock cleaning carts with supplies for shifts and ensure restrooms and lobby areas are well supplied.
• Greet hotel guests warmly and respond to inquiries or concerns as needed.
• Follow safety procedures and MSDS guidelines; report maintenance or safety issues to the appropriate department.

Education

HS Diploma or equivalent preferred

Job description

Division DoubleTree San Diego Del Mar

The Lobby Attendant under the direct supervision of the hotel’s Executive Housekeeper will take ownership in assuring that the public space areas of the hotel, some staff areas, and existing flooring materials of the hotel are properly protected from soil, cleaned regularly and maintained to a high level of appearance. Ensuring a welcoming and comfortable environment for guests and employees.

How You’ll Shape The Experience & Future

• Under supervision, establish, evaluate, and perform work on a cleaning and preventive maintenance program for all flooring surfaces of the hotel.
• Under supervision, keep abreast of all new cleaning procedures, cleaning products, and technology that can be used in maintaining and enhancing the public space areas of the hotel.
• Under supervision, work to build a “team” approach among the various hotel departments to assist in the overall philosophy of keeping the public space clean and fresh in appearance.
• Take initiative to be a hotel ambassador by always greeting hotel guests in a friendly and warm manner.
• Responding to guest inquiries and addressing guest concerns as needed.
• Stock cleaning cart with appropriate supplies for shift.
• Sweep, vacuum, wet mop, scrub, buff, and properly maintain hotel floors using hand tools, brooms, brushes, mops vacuums and other powered equipment.
• Abide by the regulations set forth by material safety data sheets of various cleaning products.
• Observe and report the need for repairs to equipment, furniture and building components.
• Empty public space trash bins, clean lobby and banquet bathrooms, pick up all trash on table and floors. Keep public space cleaning utility closet rooms in a clean and well-organized fashion.
• Ensuring that public restrooms and other areas are stocked with necessary supplies like soap, paper towels, and amenities.
• Routinely check all areas for proper functionality and cleanliness.
• Identifying and reporting any maintenance or safety issues to the appropriate department for a resolution.
• Assisting with other housekeeping tasks as needed, including room cleaning and other duties.
• Adhering to company policies and procedures, including safety and security protocols, and maintaining a professional appearance.
• Other duties as assigned.

Key Strengths for Success

• Maintain focus on cleaning projects while coping with various other interruptions.
• Ability to understand instructions, and learn procedures and techniques.
• Ability to perform routine work or the same task over and over again.

Professional Experience

• None

Academic Background

• HS Diploma or equivalent preferred.

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

Position Requirements

Successful completion of a background check is required prior to employment.

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.

We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.